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Update License Number

There are several scenarios for which a license number may change. This guide walks through the steps to update a license number.

Admin CG
Updated by Admin CG

There are several scenarios for which a license number may change.

Update License Number for Facility

For customers not on Metrc or BioTrack, changing the license number is simple:

  1. Go to Manage Settings
  2. Click Facilities
  3. Click Configure for the facility to update
  4. Click Edit
  5. Update the information as required and click save

Update License Number for Customer

Change the license number or information on an outbound invoice for the customer that you are shipping to.

  1. Go to Manage Settings
  2. Click Distribution
  3. Search for the Customer Destination
  4. Click on the Destination's Name to edit the record
  5. Update the information as required and click save

METRC: Change Facility License Number

Please email Flourish Support the following information:

  • Date of Change
  • Existing License Number
  • New License Number

You will need to update User API keys (follow Metrc guidance) ahead of this.

METRC: Move Facility to New Metrc Instance

If you are moving to a new instance of Metrc, we'll need to coordinate the move for a seamless transition.

Please email Flourish Support the following information:

  • Date of Change
  • Existing License Number
  • New License Number and Address Information

How did we do?

Facility Compliance Screen

Configure and Manage a Reverse Sync User

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