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QZ Tray not connecting or printer printing blanks

2026.09 Release Notes

2026.08 Release Notes

Getting Started

Login, Modules Overview, and Access

Contact Flourish Support: Help Center, Email & Phone

Managing User Profiles

Manage Billing, Payments & Invoices in Flourish

Resetting Your Password in Flourish

Submit a New Idea to Flourish Software

Configuration & Setup

Configuration & Setup Overview

Inventory: Configuring Bulk Actions

Cultivation

Cultivation Overview

Flourish Analytics

Get Started with Flourish Analytics

Set Up Flourish Analytics User Access and Permissions

Flourish Analytics Workbooks, Pages, and Elements

Flourish Analytics - Set a Workbook as Favorite

Flourish Analytics - Customize and Bookmark the Data

Export Analytics Data in Flourish

Flourish Analytics – Green Check Integration and Verified Reports

Trace a Lot for a Recall (Lot Recall and Trace Report)

How to Know When to Restock Your Inventory

NewYork Microbusiness Tax Filing SOP

Access Flourish Cannabis Data via Snowflake Marketplace

Android Mobile App

Flourish Android Mobile App Overview

eCommerce

Flourish eCommerce Overview

Inbound

Receive Inventory via Purchase Orders and METRC Transfers

Create and Manage Inbound Purchase Orders

Tutorial: Create Purchase Order

Receive Inbound Transfers and Purchase Orders (No Compliance System)

Inbound - Receive The Whole Purchase Order In One Click

Inbound - Display Additional fields next to item names on purchase order lines

Moisture Tracking

Import a Purchase Order from a CSV file

Inventory

Flourish Inventory Overview

Manufacturing

Manufacturing Machine & Run Configuration

Start a New Manufacturing Run

Manufacturing Waste Log

Creating a Bill of Materials - BOM

Creating Bill of Materials for Handling Case Quantities

Creating Inventory using Bill of Materials

Manufacturing Work Orders with BOMs

Track Manufacturing Runs, Yield & Environmental Data

Outbound

Flourish Outbound Overview

Outbound Module Navigation: Orders, Shipments & Transfers

Filter and View Outbound Orders by Status

Outbound Order Status Fields

Import Outbound Orders with a Spreadsheet

Create Outbound Sales Orders in Flourish

Creating New Outbound Orders

Outbound Order Fulfillment: Allocate and Split Packages

Split Packages During Order Allocation

Split and Allocate Packages to an Outbound Order

Scan Packages to add Order Lines and Allocate Packages to Outbound Orders

Set Invoice Date on Outbound Orders

Display Unit Cost and Total Cost when allocating packages to an outbound order.

Display Payment Status on Outbound Orders

Outbound Order Discounts and Charges

Outbound Order Notes

Add, Edit and Delete Order Notes

Generate & Configure Packing Lists

Generate and Export Outbound Invoices as PDF

Creating New Outbound Shipments (Non-METRC)

Outbound - Return Rejected Items to Inventory

Change Facility - Move an Outbound Order between Flourish Facilities.

Printing Options on a Sales Order

California Excise Tax Rates

Update Financial Info on Shipped Orders and Unship Shipments

Mark Sales orders as fully paid

Sales Order Payments

B2B Payments and Accounts Receivable in Flourish

Choose an Outbound Order Allocation Method

Retail / POS

Flourish Retail & POS Overview

Flourish Retail: POS and Web Platform Functions

Retail Return Reason Codes

Track Dispensary Sales with Till Report

Seed Technology Integration

Complete a Retail Delivery Order

Handle an Undeliverable Retail Order

Retail POS: Cancel, Void, or Return a Sale

How Retail Returns Sync to METRC

Set Default Printers in POS

Troubleshooting Retail Discounts

Retail Pre-Orders, Backorders, and Replacement Orders

Retail Till and Cash Overview

Adding Payment Terminals & Assigning to a Till

Pack a Retail Order in Flourish Web App

Retail - Customer State ID, Medical ID data and expiration

Retail - Mark a Completed Purchase as Cancelled

Point of Sale Cash Drawer Configuration

Correct a Customer Record

Retail - Show Tax Breakdown by Type on Retail Sales Receipt

METRC - My Retail Order is Out Of Sync

Configure Retail POS Settings and Toggles

Route Cannot Go Out for Delivery

Credit Card Manual payments for Retail Point of Sale

Retail Metrc Sync Error "Package Cannot Be Sold Because it Doesn't Exist in The Current Facility"

Retail Correction Actions Unavailable

Create a Retail Delivery Order

Till and Cash Permissions

Retail Order Not In Queue

Cannot Complete a Retail Purchase

Retail - Void a Transaction

Retail - Export the Customer Purchase History

Retail POS: Allocate Packages to an Order

External API

Flourish External API Overview

Flourish Webhooks

Securing your webhooks

Flourish Software External API Key Management

Generate or Reset External API key

Integrations

METRC vs. Non-METRC Installation Differences

View and Manage Notifications in Flourish

Connecting to Flourish with an LLM Using Our MCP Server

Flourish Software HubSpot App and Integration Guide

BioTrack

Flourish BioTrack Overview

How Flourish Areas Sync to BioTrack Rooms

METRC

Flourish Metrc Overview

Sync Manufacturing Runs to METRC Processing Jobs

Assign Item Brands for Metrc Compliance (New York & Michigan)

METRC Inbound Process

New Mexico

New Mexico NMS2S Training Video Directory

New Mexico NMS2S Category Transition

New Mexico NMS2S Retail Intake

New Mexico NMS2S Non-Retail Receiving

New Mexico NMS2S Lot and Batch Numbering

New Mexico NMS2S Testing, COAs, and Label QR Codes

New Mexico NMS2S Outbound Invoicing, Shipping, and Wholesale Guide

New Mexico NMS2S Plant Creation

New Mexico NMS2S: Assign State Plant IDs in Flourish

New Mexico NMS2S Harvest Dual Entry

New Mexico NMS2S Retail Error Messages and Troubleshooting

Accounting

Flourish Accounting Overview

Managing Chart of Accounts View - QuickBooks Online

Export Data From Flourish To QuickBooks Desktop

Apply unapplied cash to customer orders

Generate a customer accounts receivable statement

Record and apply a customer payment (B2B Outbound Orders)

Create and apply a customer credit memo

Release Notes

2026.09 Release Notes

2026.08 Release Notes

2026.07 Release Notes

2026.06 Release Notes

2026.05 Release Notes

2026.04 Release Notes

2026.03 Release Notes

2026.02 Release Notes

2026.01 Release Notes