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QZ Tray not connecting or printer printing blanks

Connecting to Flourish with an LLM using our MCP Server

Printer and hardware options and setup

Getting Started

Login, Modules Overview, and Access

Contact Flourish Support: Help Center, Email & Phone

Manage Billing, Payments & Invoices in Flourish

Submit a New Idea to Flourish Software

Configuration & Setup

Configure Distribution Endpoints, Drivers & Vehicles

Manufacturing Machine & Run Configuration

Item Pricing - Update Multiple Item Prices

Create and Update Strains in Bulk

Enable the creation of new items from the Inventory Screens

Update Items in bulk

Sales Order Approval

Create and Manage Item Price Sets for Retail and Wholesale

Retail Return Reason Codes

Configuration: Only Show Items with Available Quantity

Create and Manage Shifts

Set a Default Distributor for your Outbound orders

Bulk Item Create Instructions

Case Label Item Configuration and Printing

Cultivation

Track Plants Through Cultivation Lifecycle in Grow Module

Report waste method and reason when destroying mature plants in METRC

METRC Out of Sync: Troubleshoot Packages, Items, Plants & Harvests

Create Clones in METRC

METRC - Inbound a package and use it to create clones

Entering in Dry Weights

Plant Groups and Plant Batches in Cultivation

Change Strain on a Plant

How to split a group

Changing the UOM of a Harvest's Wet Weight

How to Bulk Destroy Plant IDs

Adjust Expected Harvest Date

Splitting Immature Plant Groups

Non-METRC Creating a Package of Clones

How to create strains

Move Plants Between Areas in Grow Module

How to Create Clones From a Mother Group

Entering in Wet Weights by Group (non-METRC)

METRC Harvest: Record Wet Weight with Scale and Scanner

Cultivation Area Attributes

How to Manicure a Harvest

Creating New Strains

Entering in Dry Weights and Creating Packages from Harvest

How to Apply Additives to Plants

How to Kill plants

Destroying Plants: Logging Waste / Notes

Cultivation - How to Revive Plants (No Tracking System)

Creating Plants in Flourish Software

Move harvested strains back to the Flowering phase

Record METRC Harvest with Total Wet Weight

Reprint Plant Tags

Non-METRC - Move a harvest back from 'Processing' to the 'Harvest' phase

How to Kill Individual Plant IDs

How to Make a Mother Group

Kill Individual Plant IDs from Plant Groups

NON-METRC - How to Make a Clone

Harvest packages and Configuration

Making "Fresh Frozen" products from wet weights.

Canada - Destroy plants

METRC Harvesting - wet and dry weights, waste, harvest packages and completion.

Complete and Uncomplete a Harvest

Creating a Package from Harvest

METRC – "Replace Tag" for Plants and Plant Batches

Retry Syncing Out-of-Sync Plants to METRC

Record Cultivation Waste (Pre-Harvest)

METRC - Recording Cultivation Waste

METRC - Rename a Harvest

Reduce Immature Plant Batches in METRC CA

METRC Harvest - Retry Harvest Sync

Track Mother Plants and Groups in METRC

Edit Expected Flower/Harvest Date on the Group View

Harvest and Manicure Plants within Flourish Software

METRC – Change Strain for Plants and Plant Batches

METRC - Get my clone batch back in sync

Flourish Analytics

Get Started with Flourish Analytics

Set Up Flourish Analytics User Access and Permissions

Flourish Analytics Workbooks, Pages, and Elements

Flourish Analytics - Set a Workbook as Favorite

Flourish Analytics - Customize and Bookmark the Data

Export Analytics Data in Flourish

Flourish Analytics – Green Check Integration and Verified Reports

NewYork Microbusiness Tax Filing SOP

Access Flourish Cannabis Data via Snowflake Marketplace

Android Mobile App

eCommerce

Inbound

Receive Inventory via Purchase Orders and METRC Transfers

Create and Manage Vendors in Distribution Settings

Create And Update Vendors In Bulk

Create and Manage Inbound Purchase Orders

Inbound - Display Additional fields next to item names on purchase order lines

Tutorial: Create Purchase Order

Receive Inbound Transfers and Purchase Orders (No Compliance System)

Inbound - Receive The Whole Purchase Order In One Click

Quick Receive Non-Cannabis Inventory

Moisture Tracking

METRC Inbound Process

Inventory

Organize Cannabis Inventory, Run Counts & METRC Sync

Custom Grid Column Ordering

Brand Management

Web Inventory Counts: Enter the Number of Packages per Item

Print Labels For Non-Cannabis Items

Create Items in Your Item Master

Split or Combine Packages in Inventory

Inventory Adjustments

Create And Manage Custom Filters

Managing Inventory Lock Codes

Package History

Specify Lab Test Batch Required Testing When Creating Lab Samples

Create multiple packages with different quantities in one session.

Update The Unit Weight for a single package

Create or edit a Brand for an Item.

Automatically calculate the "Use By Date" for new packages.

Inventory: Recording a lab result and uploading COAs

Create Non-Inventory Items for Labor, Charges & BOMs

Creating Trade Sample Packages and Trade Sample Adjustments

Customize Package Reference Fields for Label Printing

Track Inventory Costs for COGS Reporting

Inventory Audits

METRC - Retag Packages - Change the item of a package.

Understanding Inventory Packages and Views in Flourish

Editing Items after Creating Packages

METRC - Discontinue package in METRC and Re-sync to Flourish

Set The Unit Weight for Packages of Items with UOM of 'Each'

Refreshing Inventory Count Details

Enter MMJ Used When Creating Packages in Arizona

Export, Cancel, or Dispose of Package Waste

Managing Non-Cannabis Inventory

Creating Packages and Auto-Prompting Label Printing

Inherit Package Attributes

My Package is out of sync - Location Invalid

Location Functionality for California Microbusinesses

My item is out of sync - How to get it back in sync with METRC

Include or Exclude METRC ID Prefix in Item Names

Create METRC Item Brands in Ohio and Michigan

METRC - Undo Package - Remove a created package that is out of sync

How to Resync a package

Sync an Item from METRC

Create an External Transfer to Bring Items into METRC

Un-map Out of Sync Items

Inventory: Upload PDF To Record Lab Test Results

Shelf Life Dates on Inventory Packages and Inventory Aging

Refresh Inventory of Non-Cannabis Items

Assign Package Attributes for Cannabis Labels

Package Harvests Data Management

Retry METRC Package Sync in Inventory

How to Know When to Restock Your Inventory

Flag Finished Goods to Create Metrc Retail IDs in NY

Selling Cannabis Inventory by Lot

The destination Facility cannot receive Packages with the SubmittedForTesting Lab Testing State.

Un-sync An Item From a METRC Facility - Delete a Mapping Record

Metrc Retail ID Guide

Fix Out-of-Sync METRC Packages

Manufacturing

Track Manufacturing Runs, Yield & Environmental Data

Manufacturing Work Orders with BOMs

Sync Manufacturing Runs to METRC Processing Jobs

Creating Bill of Materials for Handling Case Quantities

Manufacturing Waste Log

Creating a Bill of Materials - BOM

Start a New Manufacturing Run

Creating Inventory using Bill of Materials

Outbound

Create Outbound Sales Orders in Flourish

Managing Destinations

Create and Update Destinations In Bulk

Managing Sales Reps

Assign Sales Reps to a Destination

How to Tag Drivers

Outbound - Return Rejected Items to Inventory

Creating Outbound Shipments and METRC Transfers

Generate and Export Outbound Invoices as PDF

Display Payment Status on Outbound Orders

Outbound Order Discounts and Charges

Creating New Outbound Shipments (Non-METRC)

Add, Edit and Delete Order Notes

Scan Packages to add Order Lines and Allocate Packages to Outbound Orders

Allocate Packages to Outbound Order

Outbound Order Notes

Outbound Module Navigation: Orders, Shipments & Transfers

Set Invoice Date on Outbound Orders

Split Packages During Order Allocation

Display Unit Cost and Total Cost when allocating packages to an outbound order.

Creating New Outbound Orders

Split and Allocate Packages to an Outbound Order

Filter and View Outbound Orders by Status

Create and Manage Vehicles

Create And Manage Drivers

Destinations: Company and Delivery Information

Import Outbound Orders with a Spreadsheet

Change Facility - Move an Outbound Order between Flourish Facilities.

New York - Outbound - Manage Adult-Use Cannabis Products Tax

Printing Options on a Sales Order

Managing Destination Contact and Job Titles

California Excise Tax Rate 2023 Update

How to update financial info for shipped orders

Generate & Configure Packing Lists

Outbound Order Status Fields

Mark Sales orders as fully paid

Sales Order Payments

Retail / POS

Flourish Retail: POS and Web Platform Functions

Track Dispensary Sales with Till Report

Seed Technology Integration

How Retail Returns Sync to METRC

Set Default Printers in POS

Retail Pre-Orders, Backorders, and Replacement Orders

Adding Payment Terminals & Assigning to a Till

Retail - Customer State ID, Medical ID data and expiration

Retail - Mark a Completed Purchase as Cancelled

Point of Sale Cash Drawer Configuration

Retail - Show Tax Breakdown by Type on Retail Sales Receipt

METRC - My Retail Order is Out Of Sync

Configure Retail POS Settings and Toggles

Credit Card Manual payments for Retail Point of Sale

Retail Metrc Sync Error "Package Cannot Be Sold Because it Doesn't Exist in The Current Facility"

Retail - Void a Transaction

Retail - Export the Customer Purchase History

External API

Connecting to Flourish with an LLM using our MCP Server

Flourish Webhooks

Securing your webhooks

Flourish Software External API Key Management

Generate or Reset External API key

Integrations

Enable METRC Sync with Flourish Software

How to Find or Generate your METRC API Key

Sync cultivation Data from METRC

METRC vs. Non-METRC Installation Differences

Manage METRC Tags

Metrc - Create a Transfer Template

View and Manage Notifications in Flourish

Flourish Software HubSpot App and Integration Guide

Retry sync - a case of invalid tag

Import METRC Categories

How to order your Metrc Tags

Fix Invalid METRC API Key in Flourish

Auto-assign tags to items created by METRC reverse sync

Re-sync an Out of Sync Strain in METRC

Find your NYS Metrc License Number and API Key

Configure Metrc User Permissions for Flourish Sync

Retry Sync - Case of "User not Authorized"

BioTrack

How Flourish Areas Sync to BioTrack Rooms

METRC

Accounting

Managing Chart of Accounts View - QuickBooks Online

METRC CA - Edit cultivation tax on Inbound Orders

Export Data From Flourish To QuickBooks Desktop

Release Notes

2026.07 Release Notes

2026.06 Release Notes

2026.05 Release Notes

2026.04 Release Notes

2026.03 Release Notes

2026.02 Release Notes

2026.01 Release Notes