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Set Default Printers in POS

You can set the default printers for labels and receipts in the POS. When you print, you can select other printers. Set the default printers. On the POS, find the printer icon on the top right:. Clic…

Table of Contents

  • You can set the default printers for labels and receipts in the POS.
  • When you print, you can select other printers.

Set the default printers

  1. On the POS, find the printer icon on the top right:
    The image shows a section of the web application's top navigation bar, displaying the facility name "Cultivation Facility," the logged-in user "Bennett Adams," and menu options…
  2. Click the printer icon to open a modal where you can set the selected label and receipt printer.
  3. Check the box next to Use network devices to choose from a list of network printers.
  4. Uncheck the box to instead choose from the list of local system printers.
  5. Select your printers from the dropdown.
  6. To clear the selected printer, click on the The image shows a small close or dismiss button (an "×" icon), which represents the control used to clear a selected printer from the dropdown in the POS printer settings modal.
  7. Click The image shows a small button or UI element labeled "Close," displayed as a simple rectangular control, likely part of a modal dialog in the POS interface.

The image shows the POS printer settings modal, which includes a "Refresh Printers" button, a QZ Status indicator showing "Connected," and separate dropdown fields for selecting a…

Good to know

  • If you just added new network printers in the web application (in Settings > Facilities > Printers), click the Refresh Printers button to add them to the dropdowns.
  • If you reach the payment screen for a purchase without a receipt printer selected, the system will display an warning message:

Select printers when you print

When you click the Print Customer labels button in the shopping cart, you will be able to select a label printer at that time. If you previously selected a label printer, it will be chosen automatically. If you change the selection to a different label printer here, it will become the new default.

The image shows the "Print customer labels" modal in the POS, where a pharmacist (Kristina Raval) can select which cart items to print customer labels for, specifying quantity,…

Web App Settings

You can set all your default printers on the web app by clicking your name and selecting Print Settings:

The image shows the web application's top-right user menu, expanded to display options including Manage Settings, Print Settings, Help Docs, Support, Your Profile, and Sign Out.

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