Retail POS Printing and Reprinting Receipts

Purpose

Retail POS prints a sales receipt automatically when you complete a purchase. Use these steps to print or reprint a receipt from Retail POS or Flourish web.

Print or Reprint from Retail POS

1. Locate the order in Retail POS.
2. Click the purchase ID to open the order.
3. Click Print Receipt or Reprint Receipt.

The receipt prints to your default receipt printer.

Print from Flourish Web

1. Navigate to Retail > Purchases.
2. Locate the order.
3. Click the purchase ID to open the order.
4. Click Print Receipt in the bottom-right corner.
5. Select a printer from Send Receipt To.
6. Click Print.

Fix the No Receipt Printer Selected Error

Retail POS displays this error when no default receipt printer is selected.

1. In Retail POS, click the printer icon in the top-right corner.
2. Select your printer from Select Receipt Printer.
3. Click Close.
4. Click Print Receipt or Reprint Receipt on the order.

If your printer doesn't appear in the list, see Set Default Printers in POS.

Related Articles

• Retail POS Complete a Purchase
• Set Default Printers in POS
• Point of Sale Cash Drawer Configuration