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In Store Menu Eligibility: Items and Discounts

This article explains how Items and Discounts are handled when building the in-store menu. Understanding these rules ensures the correct items and pricing are reflected on the menu. Learn how to set…

NIr Malchy
Updated by NIr Malchy

This article explains how Items and Discounts are handled when building the in-store menu. Understanding these rules ensures the correct items and pricing are reflected on the menu.

Learn how to set up your Flourish Software In-Store Menu from start to finish.

The in-store menu consists of two primary sections:

  • Specials: Shows applicable discounts.
  • Items: Shows available inventory.

🎯 Discounts on the Menu

A discount must meet specific eligibility requirements to appear on the in-store menu.

Enabling a Discount for the Menu

  • The “On the in-store menu” toggle must be ON.
  • Even if the discount is not reflected in item pricing, it will still appear under Specials.

Requirements for Menu Pricing Display

To affect displayed prices on the menu (with original price strikethrough):

Basic Requirements
  • The Discount must have the following toggles on:
    • Active.
    • Ecommerce Eligible.
    • Applied Automatically.
  • The Discount must have the following toggles off:
    • Loyalty Only status
    • Promo code required
    • Approval required 
    • Reason required 
  • Max redemption limits (per purchase or customer) must be empty
    Discount Setup
Facility Limitations
  • If "Limit Discount Availability by Facility" is used, the discount only appears for included/excluded facilities as configured.
Target Order Attributes
  • If "Fulfillment Type" is enabled, it must include IN-STORE
  • If "Order Minimum" is greater than $1, the discount is excluded
  • If "Order Origin" is enabled and set, the discount is excluded
Time Restrictions
  • If "Specific Times" is ON:
    • Only Date Range and Days of the Week are used
    • The menu is generated using the current calendar date
    • The Date Range must include today
Supported Discount Types

✅ Supported:

  • Gets X% off a purchase line
  • Gets X% off specific items
  • Gets $X each off specific items

❌ Not Supported:

  • Gets $X off the entire purchase
  • Gets X% off the entire purchase
  • Gets $X off a purchase line
  • Gets X qty of items for $Y total
  • Advanced (BOGO) discounts

Item Eligibility for Discounts

  • Must have at least one Include condition
  • Inclusion/Exclusion can be set by:
    • Item
    • Brand
    • Category
    • Tag
⚠️ The "Target Customers by Attribute" setting is not supported and will exclude the discount from the menu.

📦 Items on the Menu

Only items meeting specific criteria will appear on the menu.

Basic Requirements
  • Inventory Type: Cannabis
  • Item must be Active and Sellable
  • Unit Price must be defined and > $0
Ecommerce Requirements
  • Item must be Ecommerce Active.
  • Must have an Ecommerce Category and SubCategory.
Note: The Ecommerce Item Name is not required.
Inventory Requirements
  • The Item must be in stock on the menu generation day.
  • Must have ≥1 quantity Sellable.
  • Tag-Based Rules
  • Items must follow facility-specific tag inclusion/exclusion.
  • Example: Items with the tag "HOWDY" will only appear at facilities that include that tag.
  • These are the same filters used in the All Packages grid.

How did we do?

Flourish Software In Store Menu

In-Store Menu Controls

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