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Sync an Item from METRC

Learn how to import items from METRC into your Flourish environment seamlessly. This is a crucial step in cannabis inventory management.

NIr Malchy
Updated by NIr Malchy

Follow the steps below to import items from METRC seamlessly into your Flourish environment.

  1. Navigate to Settings > Inventory.
  2. Ensure the URL in your browser contains the appropriate FACILITY ID—this should match the location where the item was originally created in METRC. This step is crucial to syncing items accurately.
    1. Single Facility License: If your company has only one facility license, you can skip to the Step 3.
    2. Multiple Facility Licenses: Update the URL with the correct FACILITY ID, as seen in the image below:
      1. URL for Inventory Settings - facility ID
      2. 💡 Need help finding your FACILTIY ID? Watch the Loom video below for a step-by-step walkthrough.
      3. Please reach out to Support if you have trouble finding the correct facility ID.
  3. Search by the item name to see if someone else has already added it. The search should display .
  4. After confirming that the item doesn't exist in Flourish, proceed to click thebutton in the upper right corner of the screen.
  5. In the dialogue box, enter the item's name exactly as it appears in METRC.
    import an item from METRC
  6. Click Import Item and wait for the item to be synced in from METRC:
    1. Click "Sync Another?" to sync more items for that facility licence.
    2. Click "Cancel" if you are done.
  7. Confirm your item with all of the details in your Flourish environment:

How did we do?

How to Resync a package

Retry sync - a case of invalid tag

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