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My Package is out of sync - Location Invalid

If you did not set the METRC Location Type for your Inventory Areas , any package you create would go out of sync. To prevent every package you create from going out of sync, follow the information h…

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Set METRC Location Type for your Inventory and Cultivation areas in Flourish. You don't need to do anything in METRC.

Sync your package

You can sync your packages in two ways:

  • Sync the Area to METRC and resync the package.
  • Select another Area and resync the package. With some packages, METRC allows users to resync the package after selecting a valid Area (and, for some, depending on your settings, selecting a FLourish Location)

Sync The Area

In general, this is what you will do:

  1. Set the METRC Location Type for your Inventory Area.
  2. Make sure the Inventory Area is In Sync.
  3. Retry Sync o the package.

Follow the steps to sync your package
  1. Click the The image shows a red circular icon with a white exclamation mark (!) in the center, commonly used as a warning or error indicator. sign
  2. The Sync Status Detail is: The Location "XXXXXXX" is invalid. Please ensure the name is correct.
    The image shows a Flourish Sync Status Detail panel for a Package object with a Status of "Out of Sync" and a Sync Result of "Request was invalid," along with the error message:…
  3. That means that you should set the METRC Location Type for your Inventory and Cultivation Areas. Please follow Step 2 - preparing for METRC CA Location Functionality for Microbusinesses.
  4. After you set the Set METRC Location Type for your Inventory Areas and the Areas are in sync, go back to your Inventory screen.
  5. Locate your package and click the The image shows a red circular icon with a white exclamation mark (!) in the center, commonly used as a warning or error indicator. sign.
  6. Click the The image shows a green "Retry Sync" button, which is the action users click within the Flourish software to attempt to resynchronize an out-of-sync package with METRC after…
  7. Refresh the screen or click the icon next to All Packages
  8. Your Package should be back in Sync!
If you have multiple packages out of sync with the same Area, use the Bulk Actions: Locate Packages after you sync the Area.
Video tutorial
If you have multiple packages out of sync with the same Area, use the Bulk Actions: Locate Packages after you sync the Area.

Select A Valid Area

You may have created a package or moved it to an area not in sync with METRC. You can select a different Area and put the package back in sync with METRC. You may have had an area that was not valid in METRC, but it is valid now, so you can select the Area and put the package back in sync with METRC.

With some packages, METRC allows users to resync the package after selecting a valid Area (and, for some, depending on your settings, selecting a FLourish Location)

Follow the steps to sync your package
  1. Click the The image shows a red circular icon with a white exclamation mark (!) in the center, commonly used as a warning or error indicator. sign
  2. The Sync Status Detail is: The Location "XXXXXXX" is invalid. Please ensure the name is correct.
    The image shows the Flourish "Sync Status Detail" modal dialog for a package with an "Out of Sync" status, displaying the error message "The Location 'XXXX' has a Location Type…
  3. Select an Area - not the Type of the Area to help you select the Area you need
    The screenshot shows the Flourish Sync Status Detail modal for a package with an "Out of Sync" status, displaying the error message: "The Location 'XXXX' has a Location Type that…
  4. Select a Location
    The screenshot shows the Flourish Sync Status Detail modal for a package with an "Out of Sync" status, displaying the error message "The Location 'XXXX' has a Location Type that is…
  5. Click the The image shows a green "Retry Sync" button, which is the action users click within the Flourish software to attempt to resynchronize an out-of-sync package with METRC after…
  6. Refresh the screen or click the icon next to All Packages
  7. Your Package should be back in Sync!
If you created a new package that is out of sync, you can also Undo the Package.

How did we do?

METRC - Discontinue package in METRC and Re-sync to Flourish

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