My Package is out of sync - Location Invalid

Updated 3 weeks ago by NIr Malchy

Sync your package

In general, this is what you will do:

  1. Set the METRC Location Type for your Inventory Area.
  2. Make sure the Inventory Area is In Sync.
  3. Retry Sync o the package.

Follow the steps to sync your package
  1. Click the sign
  2. The Sync Status Detail is: The Location "XXXXXXX" is invalid. Please ensure the name is correct.
  3. That means that you should set the METRC Location Type for your Inventory and Cultivation Areas. Please follow Step 2 - preparing for METRC CA Location Functionality for Microbusinesses.
  4. After you set the Set METRC Location Type for your Inventory Areas and the Areas are in sync, go back to your Inventory screen.
  5. Locate your package and click the sign.
  6. Click the
  7. Refresh the screen or click the icon next to All Packages
  8. Your Package should be back in Sync!
If you have multiple packages out of sync with the same Area, use the Bulk Actions: Locate Packages after you sync the Area.
Video tutorial
If you have multiple packages out of sync with the same Area, use the Bulk Actions: Locate Packages after you sync the Area.


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