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Outbound Order Discounts and Charges

Learn more about Creating New Outbound Orders. In Flourish Software, you can apply discounts to your outbound orders in two levels: Order Line Discount - a discount set for an order line. Order Disco…

Table of Contents

In Flourish Software, you can apply discounts to your outbound orders in two levels:

  • Order Line Discount - a discount set for an order line.
  • Order Discount - a discount for the entire order. You can apply pre-tax or post-tax discounts or post-tax charges (such as shipping).

Order Line Discount

Apply the discount

  1. Go to Outbound/Orders.
  2. Click on the Order ID. 
  3. Click Edit Order.
  4. Locate the order Line.
  5. Type the dollar amount under the LINE DISCOUNT Cell.
  6. Click Tab or click out of the cell. The order line saves automatically.
    The image shows a row from an outbound order line item in Flourish Software, displaying columns for Unit Price ($15.00), Line Discount (an editable input field showing $0.00),…
  7. Click Done Editing to save the changes on the order. Flourish displays the discount as a negative number:
    A screenshot of an outbound order line in Flourish Software showing three columns — Unit Price ($15.00), Line Discount (-$10.00), and Total ($65.00) — illustrating that once a line…

Discount and integrated apps

When a user in Leaflink sets a "Sale Price" Per Unit for an order line, the difference between the "Wholesale" Price Per Unit and the "Sale" price Per Unit, multiplied by the number of the units sold, is the Order Line Discount in Flourish Software.

In Leaflink:

  • The "Wholesale" Unit Price is $19
  • The "Sale" Unit Price is $15.00
  • The discount per Unit is $4.00 
  • The number of units sold is 5.
  • The total Order Line Discount is $20.00 ( 5 units Times $4 discount per Unit):
    Discount Per Unit in Leaflink

In Flourish Software:

  • The total Order Line Discount is $20.00:
    The image shows the Order Details section of an outbound order in Flourish Software, displaying a line item for "Bulk Flower 24k Pre-Packed Eighths" with columns for Sellable…

QuickBooks Online

The Flourish Order line discount syncs to QuickBooks Online as a separate line item with a negative rate. The quantity is always 1.

Order Line Discount in Flourish Software

The screenshot shows the Order Details section of an outbound order in Flourish Software, displaying a table with columns for Item, Sellable, Strain, Qty Ordered, Qty Allocated,…

The Corresponding Order Lines in QuickBooks Online

A QuickBooks Online invoice line-item view showing how Flourish Software order line discounts sync to QuickBooks Online as separate line entries (rows 2 and 4, highlighted in red).

Order Discounts

Permissions

In general, permissions are per Facility and User Role. To edit the User Role:

  1. Go to Manage Settings.
  2. Select User Roles.
  3. Select the Facility and the User Role to Configure.
  4. Locate the Outbound section of the screen.
    1. All users with "Order Update" permission can apply pre-set discounts or charges and make a custom discount or charge.
    2. Only users with "Create discounts and charges" permission can create new discounts or charges from the order.
  5. To find the "Create discounts and charges" permission, click the Actions menu here:
    The image shows the Outbound section of the User Roles permissions configuration screen in Flourish Software, displaying toggle switches for View and Update permissions on Orders,…
  6. In the menu below, toggle "Create discounts and charges"
  7. Save!
    The screenshot shows the "Actions for Outbound Orders" permission modal in Flourish Software's User Roles settings, displaying a list of toggleable action permissions including…

QuickBooks Online

Enable Shipping Charges in QuickBooks Online. This enables Flourish Software sales orders that contain charges to sync the charges to QuickBooks Online.

If you don't turn on the shipping in your QuickBooks Online, the order from Flourish Software that contains charges will sync without the charges.

Add a Discount or a Charge to an Order

You can choose to have discounts calculated pre- or post-tax (by using the arrows in the pictures below).
Charges are always post-tax.

To apply a Discount or a Charge to an Outbound order, please follow the steps below:

  1. Go to Outbound > Orders
  2. In the All Orders Screen find the relevant Order
  3. Click on the order ID and click Edit Order
  4. Scroll down and click the Dollar Icon next to “Order Discounts” or the “Charges

Once you click the Dollar Icon next to “Order Discounts” or the “Charges” you can do three things, depending on user permissions:

Select from a pre-set list

Select from the list and proceed.

The screenshot shows the Discounts modal within a Flourish Software outbound order, displaying a dropdown list of pre-set discount options — including "Custom," "Friday discount…
Screenshot of the Flourish Software outbound order editing screen showing the "Shipping Charges" modal dialog open over the Order Details table, with a dropdown list of pre-set…

Add a custom

Select Custom from the list and proceed.

The image shows the Flourish Software outbound order editing interface with a "Discounts" modal dialog open, displaying a "Custom" discount set to $1.00 with options to apply the…
The screenshot shows the Flourish Software outbound order detail screen with a "Shipping Charges" modal dialog open, displaying a custom charge of $1.00 entered as a dollar-amount…
Create a new pre-set

Select Configure New Discount or Configure New Charge and proceed.

The screenshot shows the "Configure New Discount" pop-up modal overlaid on an outbound order's Order Details screen in Flourish Software.
The screenshot shows the Flourish Software outbound order detail screen with a "Shipping Charges – Configure New Charge" modal dialog open in the foreground, where a user has…

Creating Discounts/Charges - via a Sales Order

Users with the Create discounts and charges permission can quickly create a new pre-set discount or charge from the pop-up modal. To do that:

  1. Select Configure New Discount or Configure New Charge.
  2. Enter the name, method (dollar or percent for discounts, charges are always dollars), the value,
  3. Click Save.

The image shows the Flourish Software "Discounts" pop-up modal that appears when applying order-level discounts to an outbound order.

The image shows the Shipping Charges modal dialog in Flourish Software, which allows users to apply post-tax charges to an outbound order.
The image shows the "Configure New Discount" modal in Flourish Software, where a user is creating a new pre-set order discount named "Nice Customer" with the method set to "Percent…
The image shows the "Configure New Charge" modal within the Shipping Charges section of Flourish Software, with a required Name field populated with "County Fee" and an Amount…

Creating Discounts/Charges - via the Admin section

General information

To add new Discounts or Charges from the admin section a user must have the View and Update permissions for Admin / Distribution turned on. However, users can also add new discounts or charges directly from the order if their user role has the Create discounts and charges action permission turned on.

A modal dialog titled "Actions for Outbound Orders" in Flourish Software, displaying a list of action-level permissions — including "Create discounts and charges" — each controlled…

To configure pre-set discounts and charges from the Admin section please follow the stesp below:

  1. Go to Manage Settings > Distribution
  2. Click the Discounts and Charges tab.
  3. Select Manage discounts or Manage shipping charges

Newly created discounts and charges will be active by default.

The screenshot shows the Order Discounts management grid in Flourish Software's Admin > Distribution > Discounts and Charges section, displaying two active pre-set discounts —…

The image shows the Shipping Charges management grid in Flourish Software's Admin > Distribution > Discounts and Charges section, displaying a single pre-set charge named "Driver…

To Deactivate a discount or charge users can toggle them off from the grid and confirm the action.

A confirmation modal dialog in Flourish Software titled "Deactivate Discount," asking the user to confirm deactivation of a pre-set discount named "Friday discount %." The dialog…
Creating Discounts

To add new discounts:

  1. Go to Manage Settings > Distribution
  2. Click the Discounts and Charges tab.
  3. Select Manage discounts
  4. Click on the green Add New Discount button. This will open a pop-up to enter the name of the new discount, the method of discount (dollar or percentage), and the value.

The screenshot shows the Flourish Software Manage Settings > Distribution > Discounts and Charges admin section, with the "Discounts and Charges" dropdown menu expanded to reveal…
The image shows the "New Discount" modal dialog in Flourish Software, where users can create a pre-set order discount by entering a name (shown here as "Friday Discount"),…

The image shows the "New Discount" modal dialog in Flourish Software, where a user has entered "Friday Discount" as the discount name, selected "Percent (%)" as the method, and set…
Creating Charges

To add new Shipping Charges:

  1. Go to Manage Settings > Distribution
  2. Click the Discounts and Charges tab.
  3. Select Manage shipping charges
  4. Select Add New Charge to open the pop-up and enter the name and dollar value. Charges are only in dollars.

The screenshot shows the Flourish Software Manage Settings > Distribution > Discounts and Charges admin page, with the "Shipping Charges" management view selected.

The image shows the "New Charge" pop-up modal in Flourish Software, where a user has entered "Driver Charge" as the name and "$1.00" as the dollar amount, with Cancel and Save…

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