Skip to main content
Table of Contents

Billing Module

Manage your Flourish subscription, payment method on file, invoices, and billing details within Flourish's billing module.

Video Overview

Overview of Flourish's Billing Module

Within Flourish's Billing Module you are able to:

  • Edit Billing Details
  • See all active subscriptions
  • Update your Payment Method
  • Set Payment Configurations
  • Add Billing Contacts
  • Review Invoices and Credits

To access the Billing Module, first log in to Flourish Software at app.flourishsoftware.com, then click the arrow by your name in the top right corner and choose Manage Settings.

You can navigate directly to the module here: https://app.flourishsoftware.com/admin/billing/view.

There should be a tab on the left menu called Billing. You must be designated as the "Billing Admin" to access this tab. If you don't see this, please raise a support ticket (support @ flourishsoftware.com) or billing (billing @ flourishsoftware.com). Please include your company name, title, and copy an existing admin if you can.

Metrc Clients: You can add a user to the system to manage your billing without that user needing access to Metrc. Set their user role as "Admin Non-Metrc" or any previously created non Metrc role.

Billing Module Screen:

View Invoices:

To use ACH (Bank Draft) instead of a card, just click Edit/Add Cards, and select ACH.

Your Invoice

Please contact support or billing to update your address on file. We're also able to add a "ship to" address to an invoice to bill a split subscription to a subsidiary.

Update the invoice details

To update information yourself, follow these steps:

  1. Go to Settings
  2. Select Billing
  3. Next to "Billing Info" click Edit
  4. Fill out the "Billing Info" form and click Save.
Add additional contacts

If you want more people to get billing related emails, use the "Additional Contacts" section on this screen.

  1. Go to Settings
  2. Select Billing
  3. Locate the "Additional Contacts" part
  4. Click "Add Contact"
  5. Fill out the "Add Contact" form
  6. Check the boxes:
    1. Primary Contact - For future settings, ignore that please.
    2. Send Account Emails - emails related to Account changes (example: new subscription).
    3. Send Billing Emails - emails related to Invoices, receipts, and reminders.
  7. Click Save.

How did we do?

Support Options

Flourish Supported Hardware, Networking, and Vendors

Contact