Table of Contents
User Roles and Facility Permissions
Overview of User Roles. Set up Flourish User Roles so that you can group individual users to share the same permissions. User roles are configured at the Facility level , meaning they must be set up…
Overview of User Roles
Set up Flourish User Roles so that you can group individual users to share the same permissions.
User roles are configured at the Facility level, meaning they must be set up separately for each Facility.
There are also completely separate User Roles for the Web Application, Mobile Application, and Point of Sale.

Main Menu Modules
Module | Rule Options | Notes |
Analytics | Reports | View dashboard reports and data Update settings or even add/edit dashboard setup |
Inbound | Purchase Orders Transfers | View, Update For Purchase Orders, create new items and/or strains. |
Call Center | Customers Purchases | Retail only Add/Edit/Delete customers and order, apply discounts, or cancel orders. |
Inventory | Inventory Plants Lab Results Audit Inventory Counts | View, Update Manage which roles can adjust inventory, create packages with different input/output quantities, create items on the Item Master, create strains on the strain master, edit lot numbers, generate serial numbers for package eaches, locate inventory, lock and unlock inventory, mark and unmark package as lab sample, update inventory unit cost |
Dashboard | General | Legacy module (not available for new implementations) |
Manufacturing | Runs | View or Update/Perform |
Grow | Overview (dashboard) Clone Vegetation Flowering Drying Processing Harvest Packages | View and Update Harvest Packages action options: Adjust inventory quantity, edit lot numbers, locate inventory, lock and unlock inventory, mark and unmark package as lab sample |
Monitoring | General | Legacy module (not available for new implementations) |
Outbound | Orders Shipments Transfers | View and Update Orders: allow creation of packages with different input and output quantities, approve orders (if this configuration is turned on), return package |
Retail | Purchases Customers Tills Deliveries | View and Update Purchases: authorize discount Customers: Delete customer, mark customer for deletion, merge customer profiles Tills: Close till, perform pay in, perform pay out |
How to create a new user role
- Open Flourish Software and navigate to Settings in the top right of your screen.
- Click Manage Settings
- Click User Roles
- Click Add New
- Type in the name of the new role in Add Role.
- Toggle on the desired permissions.
- Click Save
- You have successfully created a new user role!
How to edit a user role
- Open Flourish Software and navigate to Settings in the top right of your screen.
- Click Manage Settings
- Click User Roles
- Click on the
icon to edit the role
- Once you're done editing the role, click "Save" in the upper right corner of the page

Non-Compliance Integrated User Roles
Non-Metrc/Non-BioTrack user roles are useful for team members who only need view access in Flourish and do not have an account in Metrc/BioTrack.
If you need to create or edit a user role that is not integrated with BioTrack or Metrc, please reach out to the Support Team for assistance.
How did we do?
Creating and Managing Users