Switch your QuickBooks Online Account to work with Categories

To enable the sync of items from Flourish to QuickBooks Online, please ensure your QuickBooks Online account is configured to work with "Categories" and not "Sub-items."

QuickBooks Online recommends switching to "Categories" to simplify organizing your products and services.

To do that:

Login to your QBO Account.
Go to https://qbo.intuit.com/app/categorymigration.
You should see the page in this picture:
Click .

The QuickBooks Online category migration page at qbo.intuit.com/app/categorymigration, prompting users to switch from sub-items to Categories with the headline "Sub-items are so…

Learn more on Categories at the QuickBooks Online help center.

If you don't switch to "Categories," you will get this error message when trying to sync an item to QuickBooks Online: "...Code: 500 | Message: Unsupported Operation | Detail: Operation CREATE CATEGORY is not supported"
The image shows a red error message dialog that appears in Flourish when attempting to sync an item to QuickBooks Online without having switched to "Categories" mode.

The image shows a red error message dialog that appears in Flourish when attempting to sync an item to QuickBooks Online without having switched to "Categories" mode.

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