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METRC - My Retail Order is Out Of Sync

Resolve retail purchase orders that are out of sync with METRC by viewing sync status details and retrying failed transactions to restore compliance.

We want to resolve sync issues immediately because they might create compliance issues.

Flourish Software gives you the tools to instantly resolve retail purchase sync issues by following the steps below.

  1. Go to Retail.
  2. Select Purchases / All purchases.
    The screenshot shows the Flourish Software Retail module with the Purchases menu expanded and a red arrow pointing to the All Purchases option, illustrating the navigation step…
  3. Click the red out-of-sync button to open the "Sync Status Detail" modal.
    The image shows the "Sync Status Detail" modal in Flourish Software, displaying information about a retail order (Order 00000168) that has a status of "Out of Sync" following a…
  4. View the issue in the Context part and resolve the issue.
  5. Click Retry Sync.

How did we do?

Retail - Show Tax Breakdown by Type on Retail Sales Receipt

Configure Retail POS Settings and Toggles

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