Counting a Vault

Counting a Vault

Purpose

Count a vault in Flourish Web to verify cash on hand against the expected total and update the reported balance for one or more sub-vaults.

Prerequisites

• Your role must include the Count Vault permission (Settings > User Roles > Retail > Tills > Count Vault).
• Physically count each sub-vault you plan to include before you begin.

Count the Vault

1. In Flourish Web, go to Retail > Tills > Manage Tills.
2. Select Count Vault for the applicable vault.
3. Clear the selection for any sub-vault that should not be included in this count. Its expected amount still adds to the displayed New Total Cash.
4. Enter the counted amount for each selected sub-vault.
5. Review the expected and counted amounts.
6. If required, select a variance reason and add a note.
7. Select Report Cash Balance.

Expected Result

Flourish updates the reported cash balance for the selected sub-vaults. Confirm the recorded totals before ending the task.

If a Balance Doesn't Match

Recount the cash and review recent pay-ins, pay-outs, till closures, and transfers. Use a variance reason to document a remaining difference, not to replace the investigation.

Related Articles

• Creating a Sub-Vault
• Performing Pay Ins and Pay Outs
• Set Up Retail Reasons for Cash, Discounts & Variances
• Closing a Till
• Enter Beginning Float and Open a Till in Flourish