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Table of Contents

Metrc - Create a Transfer Template

Sync your Flourish outbound shipment to METRC to generate a transfer template, which you'll then use to create the actual transfer in METRC before shipping.

Table of Contents

  • Creating a transfer template in METRC is required for outbound processing and METRC Transfers. Because METRC does not let third-party software create Transfers, users must complete this step directly in METRC. View the complete process here.
  • Go to METRC, use the Transfer Template to create the Transfer. Wait until the transfer is registered with Metrc before shipping the Flourish shipment. This allows for easy last-minute changes.

The process

  1. Create a shipment in Flourish Software. The shipment should have one order on it!
  2. Sync the shipment to Metrc, creating a transfer template in Metrc.
  3. Go to Metrc and generate a transfer from the transfer template.
  4. Ship the shipment in Flourish Software.

Sync the shipment to Metrc

  • In Flourish Software, please take the usual steps to create a sales order and assign it to a shipment.
  • Follow the steps below to sync the shipment to Metrc and ship it:

The Outbound Order

  1. You must select the Transfer Type on an Order before you can create a Transfer.
  2. The Order must have packages assigned (Status = Allocated).
The image shows the Flourish Software Outbound Order details screen for Order #00000158 (Status: Allocated), with a red arrow highlighting the required Transfer Type field, which…

The Outbound Shipment

  1. Populate the Driver, Vehicle, Planned Route, Departure Time, and Estimated Arrival Time
  2. Select a Distributor for the Shipment. (Flourish will default this value to the shipping facility if one is not selected.)
    The Distributor in the Flourish Shipment is the Transporter in the Metrc transfer template.

The image shows the Flourish Software outbound shipment screen for shipment #20210122-001, with a red arrow highlighting the Distributor dropdown field, which displays a selectable…
  1. Click the Create Transfer button!

  1. The transfer template manifest number will be populated from Metrc in Flourish.
  2. Follow these steps in Metrc:
Steps In METRC

Go to Transfers and select Templates from the dropdown(see here)

Screenshot of the METRC web interface at demo.metrc.com showing the "Licensed Transfers Templates" page, with the Transfers navigation menu expanded and "Templates" highlighted in…

Click Use to convert the template to a Transfer

The image shows the METRC Licensed Transfers Templates screen at `demo.metrc.com`, displaying a transfer template named "Testing Template" with manifest number T-0000056201,…
  • Verify all the details are correct.
  • Click Register Transfer
The image shows the METRC transfer template form at the licensed transfers/templates page (demo.metrc.com), displaying fields for transporter details including Transport #, Phone…

The Transfer is now ready to receive at the receiver location.

  1. In Flourish Software, ship the shipment once the inventory leaves the facility.

Is my shipment synced to Metrc?

Before you click the Create Transfer button, the Sync Status is Not Synced.

The image shows the outbound shipment screen in Flourish Software before a transfer template has been created, displaying four action buttons — Edit, Print COAs, Print Manifest,…

Once the template has been submitted, the sync status will change, and if everything synced successfully, you will notice the following:

  • The Sync Status is In Sync.
  • The template Manifest Number.
  • Instead of Create Transfer, you can Update Transfer by clicking Update Transfer.
The Flourish Software outbound shipment screen showing a successfully synced transfer, with the Sync Status displayed as "In Sync" in green, the Transfer Manifest Number populated…

If the transfer template fails to sync for any reason, you'll see the following:

The image shows the Flourish Software outbound shipment screen displaying four action buttons — Edit, Print COAs, Print Manifest, and Create Transfer — along with a Sync Status…

Is the shipment out of sync?

  1. Click on the to view the Sync Status Detail:
The image shows a close-up of the Flourish outbound shipment screen displaying a Sync Status of "Out of Sync" in red text, with a red arrow pointing to it for emphasis.

Flourish displays why the shipment is not in sync in the Context field:

The image shows the Sync Status Detail modal in Flourish Software for a shipment (ID: 20210122-001), displaying a sync attempt on 1/22/2021 with a Status of "Out of Sync" and a…
  1. Resolve the issue.
  2. Click Create Transfer again.

Examples of sync errors and resolutions:

The issue and how to resolve it.

The error message.

What is the issue?

You have more than one order on the shipment.

To resolve this, make sure your shipment has one order on it.

The image shows the Sync Status Detail panel in Flourish Software for a shipment (ID: 20230906-003), displaying a sync failure that occurred on 9/6/2023 at 3:02 PM EDT.

What is the issue?

There is no phone number on the shipping facility.

To resolve this, please follow the steps below:

  1. Go to Manage Settings.
  2. Select Facilities.
  3. Click on the pencil icon to CONFIGURE next to the relevant facility.
  4. Click Edit.
  5. Type the phone number in the Phone Number field (if the number is there, skip this step and click Save).
  6. Click Save.

"Cannot insert the value NULL into column'PhoneNumberForQuestions'..."

The image shows the Sync Status Detail panel in Flourish Software for shipment 20230906-003, displaying a sync attempt made on 9/6/2023 at 3:02 PM EDT with a status of "Out of…

Can I change the shipment after creating the transfer template in Metrc?

Yes, as long as it is still a template and not a registered transfer.

Once the transfer template has been successfully generated in METRC, the shipment screen's Create Transfer button changes to an Update Transfer button. You can update the transfer template until you register the transfer in METRC.

Once you register the transfer in Metrc, update it in Metrc. Metrc does not allow updates through the API available to Flourish.

How did we do?

Creating Outbound Shipments and METRC Transfers

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