Common Retail Discounts

Updated 2 months ago by Ariana Hanshaw

Need some inspiration for a new discount? Or maybe you're looking for a little help getting your advanced discount up and running. No matter your discounting needs, we're here to help! Here are a few of the most common discounts and how you can create them in Flourish.

If you have questions about setting up discounts, please reach out to our support team.

Happy Hour

Happy Hour discounts are only available during a certain window of time. Usually, we also limit a happy hour discount to a certain day or days of the week. To accomplish this, we'll leverage Specific Times in Order Attributes.

In our example, we're discounting $5.00 per pre-roll from 2:00 PM - 4:00 PM every weekday.

  1. Start by creating a new discount or editing an existing one.
  2. Enter a discount name and update your toggles. Ours are stackable and automatic.
  3. Update your facility eligibility if needed. Ours is available to all of our facilities.
  4. Under Target Orders by Attribute, click Add New Attribute.
  5. In the dropdown, select Specific Times.
  6. Toggle Time Range 'On', then select the start and end times. Ours is 2:00 PM to 4:00 PM.
    1. This means that orders created between 2:00 PM and 4:00 PM will be eligible to receive our Happy Hour discount.
    2. Optional: You can also toggle Days of the Week to limit the days your discount is available. If they're green, your discount is eligible on that day. Ours is eligible Monday through Friday.
  7. Select Standard Discount, then select the type of discount you want to apply. Ours removes $5.00 from each eligible item.
    1. Optional: Use the Item, Brand, Category, and Tag buttons to determine which items are eligible for your discount. Ours is eligible for any item in the Infused Pre-Roll or Non-Infused (Plain) Pre-Roll categories.
Use the Item Preview feature to see which of your items is eligible to receive your discount.
  1. Remember to click Save when your discount is finished!

Video — Creating a Happy Hour Discount

BOGO 50% Off

BOGO discounts setup is highly flexible, and it's easy to move from "Buy one get one" to "Buy three get two" if you need.

In our example, buying one edible will trigger a 50% discount on the second edible that the customer buys. We only give this discount to people who purchase in the store, and only during a specific date range.

By default, your BOGO discount can be redeemed an unlimited number of times per purchase. If you want to limit your discounts per purchase, make sure to add a per purchase limitation.

  1. Start by creating a new discount or editing an existing one.
  2. Enter a discount name and update your toggles. Ours are stackable and automatic.
  3. Update your facility eligibility if needed. Ours is limited to our Green Point Retail facility.
    1. Optional: Under Target Orders by Attribute, click Add New Attribute.
      1. In the dropdown, select Specific Times.
      2. Toggle Date Range on, then select the start and end dates. Ours eligible from 08/19/2021 to 08/27/2021.
    2. Optional: Under Target Orders by Attribute, click Add New Attribute.
      1. In the dropdown, select Fulfillment Type.
      2. Click the Order Fulfillment Types dropdown, then select In-Store.
  4. Select Advanced Discount; then under The Details, select buys X qty of the following items. Then, enter 1 in the text box to the right.
    1. This is the number of items that your customer needs to purchase before they're eligible for
  5. Use the Item, Brand, Category, and Tag buttons to determine which items are eligible for your discount. Ours is eligible for any item in the Edibles (each) category.
  6. In The Deal section, select X% off qty Y eligible items from the dropdown. Enter the percentage and the number of items to discount in the next two text boxes. Ours is 50% off of 1 item.
  7. Use the Item, Brand, Category, and Tag buttons to determine which items are eligible for your discount. Ours is eligible for any item in the Edibles (each) category.
Use the Item Preview feature in The Details and The Deal to see which items are eligible to receive your discount.
  1. Remember to click Save when your discount is finished!

Video — Creating a BOGO Discount

Veterans Discount

A Veterans discount uses Customer Attributes to target a certain group of customers. They require your customer to have the Customer Group applied to their profile before the discount will be available to them.

In our example, we've created an automatic 15% discount for all of our customers in the Veteran group.

  1. Start by creating a new discount or editing an existing one.
  2. Enter a discount name and update your toggles. Ours are stackable and automatic.
  3. Update your facility eligibility if needed. Ours is available to all of our facilities.
  4. Under Target Customers by Attribute, click Add New Attribute.
  5. Select Customer Groups from the Attribute dropdown.
  6. Select VETERAN from the Customer Groups dropdown.
  7. Select Standard Discount, then select the type of discount you want to apply. Ours takes 15% off of a customer's purchase.
  8. Remember to click Save when your discount is finished!

Promo Codes

Promo codes require you to enter a particular code to qualify a customer for a discount. Flourish supports two types of promo codes — single-use and multi-use. We'll show you how to create both kinds of promo codes below.

Single-Use Promo Codes

You supply a promo code prefix for single-use promo codes, and Flourish will generate a batch of unique codes that begin with that prefix. Flourish tracks when they've been redeemed, and only a single redemption is allowed per code.

Promo codes are not generated until after you create and save your discount. When your discount is complete, edit it, enter the number of promo codes, then click Generate.

In our example, we're using the prefix HUSH to generate 50 unique promo codes. Once applied, our customers will receive 20% off of all HUSH brand items.

  1. Start by creating a new discount or editing an existing one.
  2. Enter a discount name and update your toggles. It's important that you enable the Promo Code Required toggle.
  3. Update your facility eligibility if needed. Ours is available to all of our facilities.
  4. In the Promo Code section, select the Single-Use button and enter a promo code prefix.
  5. Select Standard Discount, then select the type of discount you want to apply. Ours takes 20% off of any HUSH brand item with no exceptions.
    1. You can also use an Advanced Discount here.
  6. Remember to click Save when your discount is finished!
Your promo codes have not been generated yet. Without promo codes, you cannot apply this discount. Follow the steps below to generate your first batch or add new codes to your existing discount.
Generating Single-Use Promo Codes

If you're generating your first batch of promo codes or you've run out and need more, you'll need to make sure to generate them for your discount.

  1. Open your discount and click the Edit button in the top-right.
  2. Under Promo Code Batch, enter the number of promo codes to generate.
  3. Click the Generate button.
  4. When you're done, click Save.
Video — Creating a Single-Use Promo Code

Multi-Use Promo Codes

Multi-use promo codes can be redeemed by multiple customers, multiple times.

In our example, we've created a promo code that takes 10% off a customer's entire cart.

  1. Start by creating a new discount or editing an existing one.
  2. Enter a discount name and update your toggles. It's important that you enable the Promo Code Required toggle.
  3. Update your facility eligibility if needed. Ours is available to all of our facilities.
  4. In the Promo Code section, select the Multi-Use button and enter a promo code. Ours is LOCAL10.
  5. Select Standard Discount, then select the type of discount you want to apply. Ours takes 10% off of a customer's entire purchase.
    1. You can also use an Advanced Discount here.
  6. Remember to click Save when your discount is finished!
About Order- and Line-Level Promo Codes
When you're creating your discount, pay attention to what is being discounted.

If your discount affects individual items (for example, gets $X off a purchase line), it is a line-level discount.
If your discount affects the entire order (for example, gets X% off the entire purchase), it is an order-level discount.

Line-level promo codes are applied to the order line while order-level discounts are applied to the order. Check out this article for more information on where to apply these discounts.
Video — Applying a Promo Code in the POS


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