Retry sync - a case of invalid tag

Here's an interactive tutorial for the visual learners

7 STEPS

1 The first step is to click on the "Out of Sync" red icon.

Step 1 image

2 View the "Sync result".

View the "Context": "Tag.......... is not valid".

Step 2 image

3 Click The dropdown to select a new tag to attempt a sync to METRC.

Step 3 image

4 Select A tag.

Step 4 image

5 Click Retry.
Flourish Software will sync to METRC.
Note the prompt about the packages added to the syncing queue.
Click Dismiss.

Step 5 image

6 Refresh your Inventory screen.

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7 Verify the package is synced with METRC. In case the package is still out of sync, please reach out to support@flourishsoftware.com and let us know the tag and the facility.

Step 7 image

Here's an interactive tutorial for the visual learners

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