Retry sync - a case of invalid tag
Here's an interactive tutorial for the visual learners
1 The first step is to click on the "Out of Sync" red icon.
View the "Sync result".
View the "Context": "Tag.......... is not valid".
3 Click The dropdown to select a new tag to attempt a sync to METRC.
4 Select A tag.
Flourish Software will sync to METRC.
Note the prompt about the packages added to the syncing queue.
Refresh your Inventory screen.
7 Verify the package is synced with METRC. In case the package is still out of sync, please reach out to firstname.lastname@example.org and let us know the tag and the facility.