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Retry Sync - Case of "User not Authorized"

Learn how to retry a METRC package sync in Flourish Software after resolving a "User not Authorized" error with step-by-step instructions.

The image shows a thin horizontal divider line, serving as a visual separator between sections of the article that walks users through retrying a sync after resolving a "User Not…

Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/1652636/Retry-Sync---Case-of--User-not-Authorized-

4 STEPS

1 This process will be successful only after you fixed the "User Not Authorized" issue. Once you resolved the problem, you can retry to sync your packages.

Click On The "Out of Sync" red icon.

Step 1 image

2 View the "Sync result".

View the "Context".

Click Retry.

Step 2 image

3 Note the prompt about the packages added to the syncing queue.

Click Dismiss.

Step 3 image

4 In the "Inventory" screen, find the package again and verify it is in sync.

In case it is not, please reach out to support@flourishsoftware.com and let us know the tag and the facility.

Step 4 image

The image shows a thin horizontal divider line, serving as a visual separator between sections of the article that walks users through retrying a sync after resolving a "User Not…

How did we do?

Retry METRC Package Sync in Inventory

Fix Out-of-Sync METRC Packages

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