Florida BioTrack: Retail Delivery User Guide
This document is specific to the Florida BioTrack STS Integration for Flourish Software
Before Starting
- The user creating and modifying the manifest must have MMUR Delivery permissions
- Refer to this guide for packing the order: Flordia BioTrack: Retail Fulfillment User Guide - Flourish Software
- Refer to this guide for completing the order: Florida BioTrack: Retail POS User Guide - Flourish Software
Creating a Delivery
- Navigate to the Retail > Deliveries screen and click "Create New Route"
- Fill in the required fields
- Add purchases. Purchases must match the delivery date and be packed.
- Populate an estimated arrival time for each stop
- Click "Create Manifest" to register the delivery route in BioTrack
- Click "Out for Delivery" to start the route
NOTE: This will place a "Hold" on the MMUR for the patient. - Complete the orders in the POS
Error and Exception Handling
- Click "Void BioTrack Manifest" to edit the date, time, vehicle, driver info, or planned route before starting the route.
- Click "Undo" to recall a route in order to edit it. This is only available if no stops are completed.
- If you can't complete an order, navigate to it and click "Mark as Undeliverable" to remove it from the route.
- Canceling an order will also update BioTrack to "delete" the delivery in BioTrack
