Retry Harvest Sync in Metrc

Sync Statuses
Retry the Harvest Sync
Out of Sync After Moving a Harvest

If a harvest shows Out of Sync or Partial Sync, retry the sync from the harvest log. Flourish resends each strain in the harvest to Metrc.

Metrc facilities only. These steps apply to harvests, not manicure harvests. [VERIFY: whether manicure harvests now support Sync Harvest]

Sync Statuses

Status	What it means
Out of Sync	Metrc rejected the harvest, or the last action on it (for example, a move).
Partial Sync	Metrc recorded only some of the plants. This can happen with large harvests.

Retry the Harvest Sync

Click Grow and open the harvest.
Click Edit Harvest Wet Weight to open the harvest log.
Click Sync Harvest. Flourish lists each strain in the harvest with its sync status.
Click the strain to sync.
Click Proceed with Sync.

Repeat for each strain that isn't in sync. If the harvest stays out of sync, retry once more before contacting Support.

Harvest already recorded in Metrc? If someone created the harvest in Metrc before Flourish synced it, the Plant IDs, plant count, and total wet whole weight must match in both systems before the sync can succeed.

Out of Sync After Moving a Harvest

If a synced harvest goes out of sync right after you move it to another area, open the sync status to read the error:

Error	Fix
Metrc timeout or service issue	Retry the sync.
Metrc permissions	Give the Metrc account connected to Flourish permission to manage harvests, then retry.
Invalid location	The area isn't set up as a harvest location in Metrc. Update the area, then retry. See Update Your Cultivation Areas.

Sync Status Detail for a harvest strain showing a failed moveHarvest action.

Still stuck? Contact Flourish Support with the harvest name and facility name. See Support.

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