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Florida BioTrack Order Fulfillment and Shipping

Florida BioTrack Order Fulfillment and Shipping, including how to submit the manifest to BioTrack.

Table of Contents
This document is specific to the Florida BioTrack STS Integration for Flourish Software

Users must register a shipping manifest in the BioTrack State Traceability System to move cannabis inventory between licensed locations.

First, create an order in Flourish's Outbound module. Allocate inventory to the order.

Once an order is allocated and ready to ship, follow these steps to create a shipment. Submit the shipment as a BioTrack manifest to compliantly ship the shipment. Flourish handles any modifications, such as adding/removing an order, adjusting the times, and changing the driver or vehicle until the shipment is marked as shipped. Once the shipment is shipped it must either be received or cancelled.

Creating and Manifesting a Shipment

If all the inventory on the shipment is non-cannabis, the shipment isn't manifested to BioTrack. You can just proceed with shipping.

You can have multiple orders on a shipment, but only one per destination.

  1. Select one or more orders (hold shift to multi-select) and click "Create Shipment." Alternatively, create a shipment and then select one or more orders to assign to it.
    The image shows the Flourish Software Outbound module's "All Orders" screen within the Cultivation section, displaying a list of open orders with columns for Order ID, Customer PO,…
  2. Fill in the required fields and save the shipment
    1. Shipments require two drivers.
    2. The time of departure must be in the future.
    3. The estimate time of arrival must be later than the time of departure.
    4. The menu options will only show drivers and vehicles that are successfully synced to the BioTrack system.
    5. A Planned Route is required. This is an open text field.
    6. A user can add multiple stops and re-arrange the stops by dragging them up or down as needed.
    7. Click on the eye symbol under actions to quickly navigate to the Order screen.
    The image shows the Flourish Software shipment creation screen within the Cultivation module, displaying a shipment record (number 20240902-001) with fields for estimated departure…
  3. Click "Create Manifest" to sync the shipment to the BioTrack system. This registers the manifest with the state. Generally, Flourish will return a success message. However, if it takes time for BioTrack to respond, see the sync status indicated on the All Shipments screen.
    The image shows the Flourish Software shipment detail screen for a Florida BioTrack cannabis transfer, displaying shipment number 20240902-001 with its estimated departure time,…
    The image shows the Flourish Software Cultivation module's Shipment detail screen displaying a green success notification banner that reads "The BioTrack Manifest was successfully…
  4. See the green check beside the shipment number:
    The screenshot shows the All Shipments screen in Flourish Software's Cultivation module, displaying a shipment record (ID: 20240902-001) with a green checkmark indicating a…
  5. Complete the shipping process by marking the order as "Shipped" either with the menu action to "Ship Shipment" or within the shipment screen to "Ship Transfer."
    The screenshot shows the All Shipments screen in Flourish Software's Cultivation module, displaying a list of shipments with columns for Actions, Sync Status, Shipment ID, Status,…
    The image shows a Flourish Software shipment detail screen for a Florida BioTrack-integrated cannabis transfer, displaying shipment number 20240902-001 with its sync status ("In…
  6. Confirm the time of departure in this final step
A confirmation dialog in Flourish Software prompts the user with "Are you sure you want to ship this shipment?" and displays shipment details including Shipment ID (20240902-001),…

Confirming a Shipment's Receipt

When shipping to a testing lab, you must click the car icon and set it to "Arrived"; otherwise, the lab cannot accept the sample.

BioTrack requires a user to confirm the arrival when the driver reaches the destination.

  1. Navigate to the shipment screen for the specific shipment to confirm
  2. Click the car icon The image shows a small green icon depicting a car or vehicle symbol, which is used within the Flourish Software shipment interface to represent the arrival confirmation action for… in the Actions for the stop
    The image shows a Flourish Software shipment detail screen for a completed ("Shipped") cannabis transfer, displaying key manifest information including the shipment number…
  3. This will confirm the shipment's arrival at this stop.
    A confirmation dialog box in Flourish Software asking "Has the driver arrived at this stop?" for Shipment 20240829-003, displaying the destination (Surterra 2 Processor), BioTrack…
    The image shows the Flourish Software shipment detail screen for a shipped cannabis transfer (Shipment #20240829-003), displaying a green confirmation banner stating "The Stop you…
  4. If you need to undo this action, click the red car icon a second time to undo. This is a useful feature to correct mistakes.
    The image shows a Flourish Software shipment detail screen for a completed Florida BioTrack cannabis transfer (Shipment #20240916-014, status "Shipped"), displaying key manifest…
    The screenshot shows the Flourish Software shipment screen for a shipped transfer (Shipment #20240829-003) with a modal dialog asking "Undo marking stop as arrived?" and offering…
    The screenshot shows the Flourish Software shipment screen for a Cultivation location, displaying a green success notification that reads "The Stop you selected is no longer…

Cancelling a Shipment

Cancelling a shipment voids the manifest in the BioTrack system and releases the order to assign it to a different shipment.

  1. Navigate to the shipment.
  2. Choose "Cancel Shipment" in the menu action or click "Cancel Shipment" on the shipment screen.
The image shows the "Cancel Shipment" confirmation dialog in Flourish Software's Cultivation module, overlaying a shipment detail screen for shipment #20240902-001.

Un-Shipping a Shipment

If the shipment is marked as "shipped" this feature will delete the corresponding inbound Purchase Order and return the Shipment to a state where a user can edit or cancel it. NOTE: This is only available if none of the stops are received. If stops are "marked as arrived" the user must un-mark them as arrived by clicking on the arrival icon.

If the user did not accept any inventory, reverse the process and enable starting over:

  1. Marking un-arrived.
  2. Unship Shipment.
  3. Cancel Shipment.
  4. Cancel the inbound PO.
  5. We recommend canceling and re-packing the outbound orders to a new order to have unique order IDs.

External a Shipment

Shipping to another MMTC works the same as shipping internally. Things to note:

  • In Florida you are NOT allowed to ship End Products externally
  • Flourish will register the Invoice (order details) with BioTrack. Please ensure the financials are filled in and correct prior to shipping.
  • The destination must be "Synced" with BioTrack and have the appropriate license number to successfully register the transfer.

External Lab Test Result

The External Lab Test Result column in the Packages grid, located next to the Sync Status column by default, displays the BioTrack lab/QA status for each package. Values include PASSED, FAILED, PENDING, or Blank. You can adjust the column’s position in the grid settings and rename (alias) it to fit your workflow.

Important to know:

  1. Click the Refresh button next to the Package ID to sync lab test results from BioTrack.
  2. Ensure the source package has a PASSED External Lab Test Result before splitting it. If the source package’s result is Blank at the time of splitting, the descendants will also show Blank, even if the source package updates later.
  3. You can split packages with a PENDING lab result, and the descendants will inherit the lab result once it’s resolved.
  4. Keep cannabis products in PASSED status before transferring them to retail locations.

The image shows the Flourish Software "All Packages" inventory grid in the Manufacturing module, with the "External Lab Test Result" column highlighted in a red box, displaying…

How did we do?

Florida BioTrack Inbound Receiving and Transfers

Florida Biotrack Retail Returns, Restocks, and Voids

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