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Closing a Till

Closing a Till. Purpose. Close a till in Flourish Web to record the ending cash count, resolve any variance, and move cash to a vault. Complete active checkout work and physically count the till befo…

Closing a Till

Purpose

Close a till in Flourish Web to record the ending cash count, resolve any variance, and move cash to a vault. Complete active checkout work and physically count the till before you begin. The cash calculator can help total bills and coins, but the entered amount should reflect the actual count.

Prerequisites

Your Web App user role must include the Close Till permission (Settings > User Roles > Retail > Tills > Close Till).

Screenshot of the Edit Role page under Settings > User Roles, showing the Retail module's Tills submodule expanded to display the Tills Actions list, with an arrow pointing to the…
Close the Till
  1. In Flourish Web, go to Retail > Tills > Manage Tills.
  2. Find the open till and select Close Till from the status dropdown.
  3. Enter the Ending Cash, including the float. Flourish calculates the expected cash as Starting Float + Cash Sales + Pay-ins − Cash Returns − Pay-outs.
  4. Enter the Ending Float that will remain assigned to the till. Flourish alerts you if this differs from the starting float.
  5. Review the expected amount and any displayed difference.
  6. If required, select a variance reason and add a note.
  7. Select the vault or sub-vault that should receive the closing cash movement.
  8. Select a receipt printer when prompted.
  9. Review the entries, then select Close Till.
  10. Move the physical cash to the destination recorded in Flourish.
Screenshot of the "Close Automation Till Counter 2" dialog in Flourish Web, showing sales breakdown by payment type, cash details (Starting Cash, Pay-Ins, Pay-Outs, Ending Cash,…

If the Ending Float is a different value than the Starting Float, you will see a validation verifying this is correct. The image shows a validation warning displayed in the Close Till form when the Ending Float value differs from the Starting Float.

To use the cash calculator instead of entering a total directly:

  1. Select the calculator icon.
  2. Enter the bill and coin quantities.
  3. Select Accept to populate the Ending Cash field, or select Reset to recount.
Screenshot of the "Close Till" form in Flourish Web, showing sales and cash breakdown fields (Total Sales, Cash, CanPay, Customer Credit, Returns) alongside cash summary fields…

Screenshot of the cash calculator dialog in Flourish Web, used when closing a till named "HUMBERTO-LEON." It lists denominations from $100 bills down to pennies with editable count…
Expected Result

The till shows as closed. Flourish records the ending amounts and the associated cash movement.

If the Count Doesn't Match

Recount the cash and review payments, refunds, voids, pay-ins, and pay-outs recorded against the till. If a difference remains, select a variance reason and add a note that accurately documents the discrepancy.

How did we do?

Performing Pay Ins and Pay Outs

Counting a Vault

Contact