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Resetting Your Password in Flourish

Step-by-step instructions on how to reset your Flourish login password if you have forgotten it.

Jason Narney
Updated by Jason Narney

Please follow these steps to reset your password:

  1. Navigate to the Login Page
    1. Go to https://app.flourishsoftware.com/login
  2. Click “Forgot Password” on the login screen.
    Forgot Password
  3. Enter Your Registered Email
    1. In the password reset form, enter the email address associated with your Flourish account.
      enter your registered email for the forgot password form
    2. After clicking the button to “Reset Password,” the page will automatically redirect to a confirmation screen where you will enter the authorization key that was emailed to you:
      Reset / Forgot Password
  4. Check Your Email Inbox
    1. Look for an email with your temporary authorization key, sent from:
      Flourish App Team Password Reset Service <TheAppTeam@flourishsoftware.com>.
      1. The email should look like this:
        Forgot password email
    2. 📬 Can’t find the email?
      Check your Spam, Promotions, or Clutter folders.
      If you're using a company-managed email, confirm with your IT team that the message wasn't blocked.
  5. Authorize the Password Reset
    1. Return to the Flourish login screen and enter the temporary password from the email. Click “Authorize Password Reset.”
    2. You’ll be redirected to a page where you can create your new password.
      Reset / Forgot Password
  6. Set a New Password
    1. Enter and confirm your new password. Once completed, you'll be automatically logged into your account.

Need Help?

If you have any trouble resetting your password, please reach out to Support for more assistance.

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