External and Internal Items

Updated 1 year ago by John Shea

External and Internal Items

The Flourish Item Master is a list of all items within Flourish across your company instance. Items are typically created within Flourish, but sometimes items will come in through an integration. For example, for METRC customers, an incoming transfer with an item that isn't in Flourish comes into your facility, Flourish creates that item upon receiving it within METRC. In cases like this, it may be necessary to create an internal item within Flourish to be able to perform certain actions such as splitting packages.

To view your External items, navigate to Manage Settings > Inventory > Items. Note a toggle between External and Internal items.

Once a package is in inventory as an External Item, create the new item in Flourish and convert the External item to the newly created Internal Item from the main Inventory grid. After this is complete, you will now be able to perform actions on the converted packages.

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