Point of Sale Cash Drawer Configuration

Point of Sale Cash Drawer Configuration

Purpose

The drawer kick command tells a cash drawer how to open when it's connected through a receipt printer. Configure this command in Point of Sale so the drawer opens correctly during checkout and during testing. Flourish supports the cash drawers listed on the supported hardware page.

Supported drawer commands

Flourish can send any of the following commands to open a cash drawer:

• Epson (default)
• Epson TM-T88
• Epson TM-T88 Alt
• Star TSP 100I/II
• Star TSP 100III
• Star TSP 100III (Drawer 1)
• Star TSP 100III (Drawer 2)
• Star TSP 143III LAN

Prerequisites

You need the Change Drawer Kick Command permission to change this setting.

1. Click Settings.
2. Select User Roles.
3. Select the facility you need.
4. Select Point of Sale.
5. Click the pencil icon next to the role to configure.
6. Toggle Change Drawer Kick Command on.
7. Click Save.

Change the drawer command

1. Navigate to Point of Sale on the computer you want to use.
2. Click the print icon in the top right.
3. Select the Drawer Kick Command that matches the cash drawer you're using.
4. Click Test this.
5. Click Close.

A receipt printer must be selected to run the test. If none is selected, Flourish displays an error and blocks the test.

Flourish saves this setting in the browser cache on the computer where you set it. The setting applies to all Flourish users on that browser, and clearing the browser cache requires you to repeat these steps.