Flourish Supported Hardware, Networking, and Vendors

Updated by Brian Weber

Supported & Recommended Hardware:

Flourish is web-based and can be accessed by almost any computer running a modern web browser. The Chrome Browser is needed to take advantage of our Chrome extension for Metrc Transfers.

For production systems using peripherals like receipt printers, label printers, scales, etc; systems running Windows 10 and 11 are the only ones supported.

Please see our Printer and hardware options and setup article for essential details on the utility software needed for all printing from Flourish.

Terminals

  • Windows PC:
    • OS: Windows 10 & 11 are supported.
    • Minimum Hardware: 8 GB RAM, 128 GB Storage, 3 x USB-A, Ethernet.
  • Microsoft Surface Pro 7 - 12.3” Touchscreen
    • Minimum Hardware: 10th Gen Intel Core i5 - 8GB Memory, 128GB SSD.
  • In Testing:
    • EloPOS for Windows
    • HP Engage One

Receipt Printers

  • Flourish Supports Epson Printers, must support ESC/POS.
  • Current:
  • In Testing:
    • Epson TM-M10
  • Not supported for new installations:
    • STAR: TSP-100iii & TSP-143 Thermal Receipt Printers
      Star was supported by Flourish Software for many years until pivoting to Epson in 2022. Historically supported Star models (USB connection only) may, and likely will still work. Due to how Star handles different printer commands via network connections, along with different cable functionality, Star Printers were more complex to support than Epson. We want the best customer experience for our customers, their customers, and our support and development teams, so we switched to discontinuing Star support in favor of Epson. If you have a historically compatible USB Star printer and can configure it to work, Flourish will not actively disable that support or use. However, this is at your own risk. Flourish cannot support troubleshooting efforts or upgrade to code to support Star connectivity issues

Label Printers

  • Flourish Support Zebra Label Printers, must support ZPL.
  • Current:
    • Zebra ZD420 (and ZD610) 4” TT/DT Transfer/Direct Transfer Label Printer (203 dpi)
    • Zebra ZD620 (and ZD610) 4” TT/DT Ethernet Label Printer (203 dpi)
    • Zebra TLP2824
    • Zebra GK420

Flatbed Scanners

Flourish does not have a scanner integration at this time. Choose a scanner that can scan to a network drive.

Handheld Scanners

  • Any 1D/2D Scanner with keyboard emulation should work. Below are specific brands and models we've had success with.
  • Zebra:
    • Current:
      • Zebra DS2208 & DS2278 Corded USB Scanner
      • Zebra DS8108 & DS8178 Corded USB Scanner
      • Zebra 9308: Great for scanning barcodes on curved surfaces
  • Other:
    • Honeywell Xenon Performance 1950g - Standard Range (SR) - Kit - barcode scanner
    • DataLogic Rida DBT6400

Device Scanners

Flourish Mobile application runs on Android OS 10 and above.

We strongly recommend Zebra handheld scanners for their superior durability with integrated scanning.

Current:

  • Zebra TC21 & TC26

Legacy:

  • Legacy: TC51, TC52, TC56, TC57, TC70, TC75

Weigh Scales

While not integrated, we do recommend the Ohaus Ranger 3000 Series

ID Scanners

See our IDScan.net page for specifics (Pending update)

Cash Drawers

Any Epson-compatible cash drawer.

Approved Hardware and Networking Vendors (click here to view Recommended Hardware & Vendors):

  • PLS: Best for operations that need hardware provisioning, infrastructure build-out, and management.
    • Hardware guidance & provisioning with leasing options. Outsourced IT Management for computer, network, and security infrastructure. 
  • Alcott Enterprises: Best for larger, tech-enabled operations in need of strategic technology advising, management, and operational guidance.
    • Strategic Technology Advising. Outsourced IT Management for computer, network, and security infrastructure. Project management for application development, integrations, and special projects

Network Infrastructure:

As Flourish is a cloud hosted application, having a fast, reliable, and secure network infrastructure is necessary to support operations. below are best practices to provide those that environment.

  • Hardware all equipment into the network.
  • All wiring should be​ Cat5e, or higher​ cabling, shielded as necessary, and properly terminated.
  • For self-managed networks we recommend reviewing and training on PCI Merchant Resources including PCI Firewall Basics.
  • Segregated Networks, Physical (preferred) or Logically, for Retail, Payments, General Operations, and Staff.
  • Minimum Bandwidth recommendations:

Number of Registers

Download Speed

Upload Speed

1 - 10 Registers, Up to 250 orders/day 

50 Mbps

20 Mbps

11+ Registers, 1000+ orders/day 

100 Mbps

30 Mbps


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