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Flourish Retail & POS Overview

Retail/POS documentation covers customer journey from check-in through checkout, including orders, discounts, payments, till management, and post-sale corrections with specific actions.

Use Retail / POS documentation for the customer journey from check-in through checkout and post-sale activity. This category also covers pickup and delivery orders, discounts, payment methods, tills and vaults, customer management, receipts, in-store menus, returns, and retail reporting.

Begin with Flourish Retail: POS and Web Platform Functions for a detailed module overview.

Follow the retail workflow

Stage or task

Start here

Create and maintain customer records

Customer Management

Check in a customer

Checking In a Customer

Build an in-store cart

Build a Customer's Cart in Retail POS

Complete checkout

Retail POS: Complete a Purchase

Configure and apply discounts

Discounts

Manage cash and till activity

Till and Vault Management

Manage pickup and delivery orders

In-Store, Delivery, and Pickup Orders

Display available inventory to customers

In Store Menu

Payments and corrections

Configure only the payment methods supported by your facility and follow the documentation for the selected provider. For post-sale changes, choose the action that matches the intended outcome:

These actions are not interchangeable. Confirm the order status, payment status, till session, inventory effect, and compliance-system effect before proceeding.

Mobile retail work

For supported customer check-in, fulfillment, and delivery work on Android devices, see Mobile App: Retail.

How did we do?

Flourish Retail: POS and Web Platform Functions

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