Generate a customer accounts receivable statement

Generate an accounts receivable statement from a customer row in AR Aging. The PDF shows the customer's current open balance and aging as of the day it was generated.

Before you start

• Review the customer's AR Aging row for unexpected balances.
• Confirm the customer's payment terms and contact information.

Generate the statement

1. Go to Outbound > Payments.
2. Select AR Aging.
3. Find the customer.
4. In the customer row, select Statement.
5. Wait for Flourish to generate the PDF, then open the statement from your browser.

The statement is generated for the current date.

What the statement includes

The statement includes:

• Distributor and customer information
• The statement date
• Current, 1–30, 31–60, 61–90, and 90+ aging totals
• Open orders with invoice date, due date, days past due, and open amount
• Unapplied cash and open credit memo totals
• The customer's net account position and balance due

The statement uses the same balance calculation as the customer's AR Aging row. Aging is based on due date, not invoice date.

Verify the statement

Before sending the statement to the customer:

1. Confirm that the customer name and address are correct.
2. Confirm that the aging total matches the customer's AR Aging total.
3. Review the open orders, unapplied cash, and credit memo amounts.
4. Confirm that the balance due and remittance information are appropriate.

If the statement does not match AR Aging, do not send it. Review payments, applications, credit memos, and payment terms, then contact support if the difference remains.

Additional Notes

Detailed information on payments and aging is also available in the Analytics Module within Flourish

• The statement reflects the open balance on the day it is generated.
• A custom historical as-of date and account-activity ledger are not currently present.
• Email delivery from Flourish is not currently supported; send the downloaded PDF using your normal process.