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Re-Sync an Out-of-Sync Strain in Metrc

Learn how to re-sync out-of-sync strains in Flourish to Metrc. Navigate to Manage Settings > Inventory > Strains, find the strain, click Compliance, then Sync Now to resolve sync issues.

You can't create plants or packages with a strain that's out of sync with Metrc. Retry the strain sync from its Compliance tab.

Metrc facilities only.

Common Causes

  • The Metrc account connected to Flourish doesn't have permission to create or edit strains.
  • The strain name or details don't meet Metrc's rules, for example a duplicate name.
  • The strain was deactivated in Metrc.
  • Metrc was slow or unavailable when Flourish tried to sync.

Re-Sync the Strain

  1. Click Settings.
  2. Select Inventory > Strains > All Strains.
  3. Search for the strain and click its name.
  4. Click the Compliance tab.
    Strain detail with the Strain Info and Compliance tabs.
  5. Find the facility that shows Out of Sync and click the pencil icon in the Synced? column.
  6. Click Sync Now.
    Facilities table with a facility marked Out of Sync and the Sync Now button.

When the sync succeeds, the Synced? column shows In Sync.

If It Stays Out of Sync

  1. Click the ? icon next to the status to read the Metrc error.
  2. Fix what the error describes, for example the strain name or a Metrc permission. If the strain was deactivated in Metrc, reactivate it there.
  3. Click Sync Now again.

Still stuck? Contact Flourish Support with the strain name and facility name. See Support.

How did we do?

Rename a Harvest in Metrc

Retry Sync for Out-of-Sync Plants in Metrc

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