Share Marketing Assets with Your Buyers (Sellers)

Marketing assets let you share files with your Buyer Portal buyers: price lists, sell sheets, brand kits, product photos, and display materials. Buyers download them from a Resources page in the portal, so they always get your current version rather than an outdated email attachment or a stale drive link.

Every file is scanned for malware. A new upload shows Scanning… until the scan finishes. Buyers only ever see files marked Ready.

Prerequisites

The Ecommerce permission on your Flourish role.
A published menu with invited buyers. See Set Up Your Flourish Buyer Portal.

Asset types and file rules

Every asset needs a type. Buyers see assets grouped by type, in this order:

Type	Use it for
Menu & Price List	Your current wholesale menu or price sheet
Product Info Sheets	Sell sheets and product one-pagers
Brand Kit & Logos	Logos and brand guidelines for retailer use
Product Photography	Product images for menus and websites
Display & POP Materials	Shelf talkers, posters, and in-store displays
Education	Budtender training and product education
About Us	Company story and brand background
Other	Anything that doesn't fit above

File types: PDF, PNG, JPEG, SVG, ZIP, DOCX, and PPTX.
Size: up to 50 MB per file.
Limit: 100 active assets. The counter at the top of the page shows how many you've used.
Password-protected or encrypted files (including encrypted ZIPs) can't be scanned. Upload them without a password.

Add an asset

Go to Settings > Ecommerce > Settings.
Select the Menu scope and choose your menu from the Viewing dropdown.
Select Marketing assets.
Click Add Asset. To add straight into a type, click Add in that type's section instead.
Click Choose File and select your file.
Select a Type.
Enter a display name and an optional description. Buyers see both.
Click Upload.

The asset shows Scanning…, then Ready, usually within a few minutes. Once it's Ready and visible, buyers can download it.

Manage your assets

To	Do this
Change the order	Use the up and down arrows next to the asset. Assets reorder within their type.
Hide or show	Turn the Visible toggle off or on. A hidden asset disappears from buyers right away.
Rename or edit the description	Click the pencil icon.
Replace the file	Click the upload icon and choose the new file. Buyers keep getting the previous version until the new one is Ready.
Delete	Click the trash icon and confirm. The asset disappears from buyers right away.

Tip: Use Replace for a new month's price list instead of deleting and re-adding it. The asset keeps its place and its Updated date changes, so buyers can tell it's new.

Asset statuses

Status	What it means
Scanning…	The file is being checked for malware. Buyers can't see it yet.
Ready	The file passed the scan. Buyers can see it if it's visible.
Blocked: failed security scan	The scan found a threat. The file is never shown to buyers. Delete it and upload a clean copy.
Couldn't be scanned — re-upload without a password	The file is password-protected or encrypted. Remove the password and upload it again.
Hidden	You turned off Visible. Buyers can't see it.

What your buyers see

Once at least one asset is visible and Ready, a Resources link appears in the Buyer Portal navigation. The page groups your assets by type, in your order, and shows each one's name, description, file type, size, and updated date.

Buyers click Download to save a file. PDFs and images can also be previewed in the browser. Each download link is valid for only a few minutes, so buyers should return to Resources rather than share the link.

Troubleshooting

If you see	Do this
Buyers don't see Resources	Check that at least one asset is Ready and its Visible toggle is on.
An asset has shown Scanning… for more than 15 minutes	Contact Flourish Support. Buyers won't see the file until the scan finishes.
Your file is rejected at upload	Check the file type and size against Asset types and file rules, and that you're under 100 active assets.
Buyers say a download link stopped working	Links expire after a few minutes. Have them click Download again on the Resources page.