Add Items to Your Buyer Portal Menu (Sellers)

Control which items buyers see, how much they can order, and how a buyer orders each item.

Make an item eligible

Checklist to display an item on the menu:

The item is active
The item is sellable.
The item's unit of measure is Each. Weight-based items, such as bulk flower sold by the gram, are not displayed on the Order by Case/Each menu.
Item is Ecommerc Active and has an Ecommerce Category and Ecommerce Sub-Category set.
The item has an active price.
The item is not excluded by the facility's item tag rules.

Non-cannabis items, such as accessories and supplies, follow the same rules. If a non-cannabis item doesn't show up, check its e-commerce category and sub-category first.

To edit these fields, go to Settings > Inventory > All items, open the item. Buyers see the item's Ecommerce Item name if one is set. Otherwise, they see the item name.

If an item can't be listed, the Items tab tells you why, for example No active price set or Missing e-commerce category or sub-category.

Add items to the menu

Go to Settings > Ecommerce and open your menu.
Select the Items tab. Eligible items that aren't on the menu yet show a Not added chip.
Select the items you want, then click Add to menu.

Use the bulk actions to Mark active, Mark inactive, Hide, or Mark as featured. Featured items show first when buyers sort by Featured. To refresh the menu from Flourish right away, click Force resync.

Choose how availability is shown

Set the Availability column for each item:

Option	What buyers see	Use it when
Live on-hand (default)	Your current available quantity in Flourish	You sell from finished inventory on the shelf.
Declared quantity	The quantity you enter	You want to offer a set amount, such as an upcoming harvest or a limited allocation. The grid shows how much is committed and how much is left.
Always available	An Available badge with no quantity	Supply is never the constraint, for example, items you can always produce.

Buyers can't add more to their cart than the quantity shown. Quantities are held for a buyer while the item is in their cart.

Case and each ordering

Buyers order by the case using the item's default case configuration. To set it, go to Settings > Inventory > All items, open the item, and use the case configuration grid on Product Info. The Case Configs column on your menu shows what buyers can order, for example Each, Case of 12.

To show only items with a case configuration, turn on Case-only purchasing in the menu settings.

Use Claude or ChatGPT with Flourish's MCP server to quickly set up case sizes for items.

Pricing

Buyers see a price per unit. Case totals are the unit price multiplied by the case size.

Use outbound Price Sets to configure customer-specific pricing. Flourish uses the first of these that applies:

The highest-priority active outbound price set mapped to that buyer location.
Your universal outbound price set.
The item's default wholesale price.

An active discount price replaces the base price. To give a buyer custom pricing, map a price set to their destination in Flourish.

Buyers see an estimated excise tax per location in their cart. Excise is calculated from your Flourish tax setup and each destination's excise settings.