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See Why a Package Has Non-Available Quantity

Open the allocation audit from All Packages or All Inventory to see which locks, order allocations, and manufacturing runs hold non-available quantity.

A package's Non-available quantity is inventory allocated to an order, manufacturing run/work order, or locked. The allocation details screen shows these holds.

For how Non-available, Available, and Sellable are calculated, see Understanding Inventory Packages and Views in Flourish.

Open the Allocation Audit

  1. Select Inventory from the left navigation. All Packages is the default view.
  2. Find the package. In the non-available quantity column, click the ? icon next to the quantity.
  3. The audit window opens for that package.

What the Audit Shows

Section

What it tells you

Summary

The package's total, available, and non-available quantity, with the non-available amount broken down into locked, allocated to orders, and allocated to manufacturing.

Lock

Shown when the package is locked: the lock code and the quantity held. A lock holds the entire package.

Order allocations

Each order the package is allocated to: order ID, order type, fulfillment type, status, quantity, and when it was allocated. Click an order to open it.

Manufacturing allocations

Each manufacturing run or work order using the package as an input: run name, whether it's a work order, status, quantity, and when it was added.

Locked packages: when a package is locked, the whole package counts as non-available. Order or manufacturing allocations listed under the lock still apply, and they start limiting availability again once you unlock the package.

See Past Allocations

By default, the audit shows only allocations that are holding quantity now. Turn on the history toggle [VERIFY: toggle label] to also see allocations that no longer count, each with a reason:

  • Orders: shipped, completed, cancelled, undeliverable, declined, disputed, refunded or partially refunded, or deallocated.
  • Manufacturing: run completed, run cancelled, or deallocated.

Only current allocations count toward the summary totals.

Export the Audit

Click Export to CSV. The file includes the summary, lock, order allocations, and manufacturing allocations, and follows the history toggle: if past allocations are showing, they're included.

Audit an Item from All Inventory

To see everything holding an item's quantity across all of its packages, open the audit from All Inventory instead.

  1. Select Inventory from the left navigation, then select All Inventory from the Inventory dropdown.
  2. Find the item. In the non-available quantity column, click the ? icon next to the quantity.
  3. The audit window opens for that item. [VERIFY: whether a variation row opens an audit scoped to just that variation]

The item audit has the same sections as the package audit, totaled across every package of the item. Each lock, order allocation, and manufacturing allocation shows the package ID it belongs to, so you can see which packages are contributing. The history toggle and Export to CSV work the same way.

Next Steps

  • To release a lock, see Managing Inventory Lock Codes.
  • To free quantity held by an order or run, open it from the audit and deallocate the package there.

How did we do?

Package Harvests Data Management

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