Buyer Portal Invoices and Online Payments (Sellers)

The Buyer Portal gives your buyers one place to see what they owe you and to pay it. This works even if they never place an order online.

Setup & Configuration

Use the Cutover Sweep to mark existing invoices as paid, if needed.
If QBO is configured, you have control on syncing payments to QBO

Which invoices buyers see

The buyer's Billing page shows invoices for your Outbound orders to their destinations:

Orders placed in the Buyer Portal and orders you created directly in Flourish.
Starting from the destination's Share order history from the date you set when you invite the buyer or edit their terms.
Canceled orders are not shown.

Balances, aging, and credit memos come directly from your Flourish accounts receivable. When you record a payment or issue a credit memo in Flourish, the buyer's portal reflects it. The buyer can also get a Credit memo issued email.

Invoice date

A Buyer Portal order gets an invoice date when it's created in Flourish: the day the buyer placed it, in your facility's time zone. Due dates and aging are calculated from this date. You can change the invoice date on the Outbound order in Flourish.

Let buyers pay online

Buyers can pay an invoice online with these payment partners:

AeroPay
Spendr

Go to Settings > Integrations and find the Payments section.
On the AeroPay or Spendr card, click Sign Up. Our team will contact you to set up your merchant account and enable it for your facility.
Once it's connected, the card shows its connection status, and buyers see Pay with AeroPay or Pay with Spendr on their Billing page.

If you haven't connected a payment partner, buyers see: Your seller hasn't enabled online payments yet.

How online payments post

The buyer selects an invoice and receives a secure payment link from the payment partner.
When the payment completes, it is applied to the invoice in Flourish accounts receivable. The buyer gets a Payment received email.
If the payment is declined, the invoice stays open, and the buyer gets a Payment failed email.

Checks, cash, and other payments

Buyers can't record offline payments themselves. Record checks, cash, and wire payments in Flourish as you do today. The buyer's Billing page updates automatically.