Accept Your Buyer Portal Invite and Sign In (Buyers)

This article covers creating your account and signing in after a seller invites you to their Flourish Buyer Portal via email.

Create your account

Open the email titled "You're invited to [Seller] on Flourish", then click the invite link.
On Create your account, enter your Full name and a Password, then enter the password again in Confirm password. Passwords need at least 12 characters, with upper and lower case letters, a number, and a symbol.
Click Create account.
Read the Terms of Use and Privacy Notice, check I have read and agree, and click Create account.

You're signed in and taken to your Home page.

Already buying from another seller on Flourish?

You'll see Choose your company. Select your existing company so all your sellers, orders, and invoices stay under one account. Choose Set up a new company instead only if you're buying for a different business.

If someone else is your company's administrator, you'll see Request sent. You can sign in once they approve you.

Confirm your locations

The first time you sign in, you may see Confirm your locations. Your seller set up these store locations for you. For each one:

Click Confirm if it's correct.
Click Rename to change the name your team sees.
Click Flag as incorrect, describe what's wrong, and click Submit. Your seller will review it.

This step never blocks ordering. Click Skip for now to come back to it later.

Sign in

Go to your seller's Buyer Portal address, or click the link in any portal email.
Click Continue to sign in and enter your email and password, or click Sign in with Google.

Already have a password? Keep signing in with your email and password. If you created your account with a password, signing in with Google using the same email address won't work.

If you buy from more than one seller, use Switch storefront in the user menu at the top right.

Forgot your password? Click the forgot password link on the sign-in page and follow the emailed instructions.

Change your password

Open Account and click Edit profile.
Under Sign-in & security, click Change password.
Enter your Current password and a New password, enter the new password again to confirm it, and click Update password.

Troubleshooting

Message	What to do
Invite expired	Click Request a new invite. If the invite is still valid, a new link is emailed to you.
Invite not found	The link was revoked or is incorrect. Ask your seller or your company's administrator for a new invite.
Already accepted	Click Sign in instead.
This invite isn't for the account you're signed in with	Click Sign out, then open the link again and sign in with the email address the invite was sent to.
This e-mail already has an account with a password. Sign in with your e-mail and password instead.	You clicked Sign in with Google, but your account uses a password. Click Continue to sign in and enter your email and password. If you don't remember it, use the forgot password link.
No access	Your account isn't connected to this seller. Ask your administrator or your seller for access, or click Sign out and switch account.
Our terms have been updated	Review the updated terms and click Continue to accept them.