Retry METRC Package Sync in Inventory
Retry METRC Package Sync in Inventory. Purpose. Retry a METRC package sync after you've already fixed the issue that caused it to go out of sync. Retry the sync. This process only succeeds once you'v…
Retry METRC Package Sync in Inventory
Purpose
Retry a METRC package sync after you've already fixed the issue that caused it to go out of sync.
Retry the sync
This process only succeeds once you've resolved the underlying issue. Once that's fixed:
- Click the red Out of Sync icon.
- Click Retry.
- Note the prompt confirming the package was added to the syncing queue, then click Dismiss.
- Find the package again in the Inventory screen and verify it's in sync.
If it's still out of sync, email support@flourishsoftware.com or reach out via the Support portal, and include the package tag and facility.
Here's an interactive tutorial for the visual learners
4 STEPS
1 This process will be successful only after you fixed the issue. Once you resolved the problem, you can retry to sync your packages.
Click On The "Out of Sync" red icon.
2 Click Retry
3 Note the prompt about the packages added to the syncing queue.
Click Dismiss.
4 In the "Inventory" screen, find the package again and verify it is in sync.
In case it is not, please reach out to support@flourishsoftware.com and let us know the tag and the facility.
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