Table of Contents

METRC API Bulletin 123 - All Programs: Accepted Characters

Important Update: Starting March 11, 2024, METRC limits the characters you can use to create objects on their API. Flourish will adhere to these changes by limiting the characters you can use across…

NIr Malchy
Updated by NIr Malchy

Dear METRC Flourish Users,

We have an important update for our METRC clients regarding a regulatory change that will take effect on March 11, 2024.

Starting March 11, 2024, METRC limits the characters you can use to create objects on their API. Flourish will adhere to these changes by limiting the characters you can use across the application. Please read below for more details.

You can see more about the changes here: Download the METRC API Bulletin 123.

METRC Character Limits

METRC has altered the list of acceptable characters you can use when creating:

  • Items
  • Strains
  • Packages
  • Plants

These common characters that are not supported:

  1. '
  2. "

In Flourish Software, this change will impact the following fields:

  • Item Names
  • Strain Names
  • Locations
  • Harvest Names
  • Plant Batches
  • Lot Numbers
  • Manufacturing Run Names
  • Manufacturing Run Types
  • Drivers
  • Vehicles
  • Package Adjustment Comments
  • Plant and Plant Batch Destroy Notes
Approved Characters

Moving forward, you may only use the following characters in Flourish in the text fields that are synced with METRC:

  • All lowercase letters: a-z
  • All uppercase letters: A-Z
  • Numbers: 0-9
  • These Special Characters:
    • .?!@#$%^&*()[]/\|>+-_:
If you include any characters not mentioned above, then you will receive a system error message notifying you of the mistake. Flourish will then allow you to edit the text before trying to save the action again.
Common characters not supported

The three charters below are not supported:

  1. ‘
  2. “
Action Required and Questions
We strongly encourage you to take proactive steps to ensure your team avoids using unapproved characters moving forward.

Our support team is ready to assist you if you have any questions or encounter challenges during this process. Feel free to reach out to us.

Thank you for choosing Flourish Software as your trusted compliance and operational efficiency partner.

How did we do?

METRC - Out of Sync Strain

Retry Sync - Case of "User not Authorized"

Contact