My Strain is out of sync

start iorad content - don't remove it

Here's an interactive tutorial for the visual learners


1 When the "SYNC STATUS" display is red, Click 'Details'

Step 1 image

2 Click Compliance

Step 2 image

3 Click on the pencil icon to Configure

Step 3 image

4 If the 'SYNCED?' shows 
"Pending Sync" or "Out of Sync"
Click Sync Now!
In case of multiple facilities - Click Sync Now! for each relevant facility

Step 4 image

5 Click on the 'X' to Close the popup

Step 5 image

6 You can see in the 'SYNCED?' part that now the strain is synced.
To verify: Click Back to List

Step 6 image

7 Click Filter

Step 7 image

8 Start typing the name of the strain in question

Step 8 image

9 Select  the strain in question

Step 9 image

10 Click Filter

Step 10 image

11 Note the "SYNC STATUS" is green. That's it. You're done.

Step 11 image

start iorad content - don't remove it

How did we do?